RemoteRemoteThe purpose of a SOW Professional is to provide administrative support to TAPFIN’s Statement of Work (SOW) solution, which may include reviewing SOW’s for accuracy and completeness, onboarding project-based workers, processing SOW extensions and terminations, offboarding project-based workers, oversight of milestone/deliverable or TM billing, SOW updates, and reporting. This role will support a specific client or clients and may work with internal team members, suppliers and clients.

Making an Impact• Establish and develop manager relationships within assigned client(s) and expand existing relationships to ensure maximum customer satisfaction, working in conjunction with the program operations team and SOW team.• Serves as the main POC for clients and suppliers to manage day to day components of a SOW and reviews new SOW Orders and CR revisions to ensure accuracy and completeness• Support bid process for Full Life Cycle SOW Programs by monitoring RFX’s in tool to ensure deadlines are met• Notify SOW advisor if bid activities are not happening• Coordinates bid activities, new supplier set up, training, monitoring and following up on pending action items• Collects and distributes QA and setting up supplier presentations• Onboards, extends, terminates and off-boards SOW workers in the VMS tool as requested by client hiring managers; working in conjunction with suppliers to obtain required documents and information.• Meets system deadlines and assists in communication of new procedures or initiatives• Works hand in hand with supplier onboarding team to onboard new suppliers approved by the client• Assists suppliers with basic VMS issue resolution, such as, system training, timecard issues, account access, requesting deliverable and milestone fees.• Research and resolve any assignment management data integrity issues• Performs system audits on a weekly, monthly and/or quarterly basis based on client requirements.Sharing Expertise • Responsible for preparing various reports for clients, suppliers and/or management (e.g., headcount, spend, etc.)• May initiate follow-up communications with suppliers and client hiring managers regarding SOW Order maintenance, including managing system notifications.• May act as the main contact for TAPFIN supplier communications, VMS tool trouble-shooting and basic issue resolution.
Gaining Exposure• Works with Manager or Director to implement new procedures, initiatives, and projects.• Work with Operations team on ad hoc projects in relation to SOW service offering
Your Typical Day • Provide support to the SOW bid process• Perform day to day SOW operational duties which may include: o Reviewing and monitoring SOW’s in the VMS o Onboarding, extending, and off boarding SOW workers o SOW maintenance as needed o Monitoring items pending action by client or supplier o Monitor billing/spend within SOW• Assisting suppliers by providing basic VMS support including training, help with submitting timesheets, milestones, or deliverables• Reporting to manage day to day tasks as well as ad hoc reporting requested by client• Minimal travel required if anyOther accountabilities as assigned

The purpose of a SOW Professional is to provide administrative support to TAPFIN’s Statement of Work (SOW) solution, which may include reviewing SOW’s for accuracy and completeness, onboarding project-based workers, processing SOW extensions and terminations, offboarding project-based workers, oversight of milestone/deliverable or TM billing, SOW updates, and reporting. This role will support a specific client or clients and may work with internal team members, suppliers and clients.

Making an Impact• Establish and develop manager relationships within assigned client(s) and expand existing relationships to ensure maximum customer satisfaction, working in conjunction with the program operations team and SOW team.• Serves as the main POC for clients and suppliers to manage day to day components of a SOW and reviews new SOW Orders and CR revisions to ensure accuracy and completeness• Support bid process for Full Life Cycle SOW Programs by monitoring RFX’s in tool to ensure deadlines are met• Notify SOW advisor if bid activities are not happening• Coordinates bid activities, new supplier set up, training, monitoring and following up on pending action items• Collects and distributes QA and setting up supplier presentations• Onboards, extends, terminates and off-boards SOW workers in the VMS tool as requested by client hiring managers; working in conjunction with suppliers to obtain required documents and information.• Meets system deadlines and assists in communication of new procedures or initiatives• Works hand in hand with supplier onboarding team to onboard new suppliers approved by the client• Assists suppliers with basic VMS issue resolution, such as, system training, timecard issues, account access, requesting deliverable and milestone fees.• Research and resolve any assignment management data integrity issues• Performs system audits on a weekly, monthly and/or quarterly basis based on client requirements.Sharing Expertise • Responsible for preparing various reports for clients, suppliers and/or management (e.g., headcount, spend, etc.)• May initiate follow-up communications with suppliers and client hiring managers regarding SOW Order maintenance, including managing system notifications.• May act as the main contact for TAPFIN supplier communications, VMS tool trouble-shooting and basic issue resolution.
Gaining Exposure• Works with Manager or Director to implement new procedures, initiatives, and projects.• Work with Operations team on ad hoc projects in relation to SOW service offering
Your Typical Day • Provide support to the SOW bid process• Perform day to day SOW operational duties which may include: o Reviewing and monitoring SOW’s in the VMS o Onboarding, extending, and off boarding SOW workers o SOW maintenance as needed o Monitoring items pending action by client or supplier o Monitor billing/spend within SOW• Assisting suppliers by providing basic VMS support including training, help with submitting timesheets, milestones, or deliverables• Reporting to manage day to day tasks as well as ad hoc reporting requested by client• Minimal travel required if anyOther accountabilities as assigned