Position Summary

MassDOT has received a two-year grant from the Federal Transit Administration to pilot a Statewide Mobility Management program. MassDOT Rail Transit is looking to hire a Statewide Mobility Manager to lead this work. This grant-funded position is funded from October 1, 2024 through September 30, 2026. This position reports to the Manager of Grant Programs and Mobility Management in the Transit Unit of the Rail Transit Division.

Duties and Responsibilities

Lead effort to implement the next steps of the Regional Mobility Manager study MassDOT conducted in 2023, including identifying long-term funding, defining regions, working with partners to finalize and implement a plan for how to hire and host Regional Mobility Managers, and setting up networking opportunities to facilitate cross-regional travel and learning among Regional Mobility Managers.Plan and run a Massachusetts Coordinating Council on Access and Mobility (MA-CCAM), modeled on the national Coordinating Council on Access and Mobility.Build and maintain relationships with members of the MA-CCAM, and recruit additional agencies and consumers to expand MA-CCAM.Build relationships with Regional Transit Authorities, aging and disability service providers, and other community transportation stakeholders across the Commonwealth. Learn about their transportation. challenges, their transportation initiatives, and their transportation goals.Provide technical assistance when requested.Facilitate peer learning and connections among community transportation practitioners. Document promising practices, such as through webpages and newsletters.Attend local and regional meetings related to community transit, community social services, and community needs across the Commonwealth to listen to local opportunities and needs and offer transportation information.Convene events related to community transportation, which may include webinars, forums, or conferences.Facilitate one or more peer networks for travel trainers and mobility managers, to promote information-sharing and professional development among practitioners and connections across regions.Assist with efforts to catalog all community transportation providers and make that information available to potential riders, including through support of Ride Match and in partnership with the MassDOT Office of Transportation Planning.Identify, promote, and pursue opportunities to coordinate transportation services and reduce duplication of transportation services locally, regionally, and statewide.Develop an approach to mobility management that focuses on equity, including attention to Justice40 communities. Track work in Justice40 communities.Stay up to date with promising practices and national trends in mobility management, such as through participation in webinars and events hosted by the National Center for Mobility Management and National Aging and Disability Transportation Center, and through networking with peers in other states that have robust or growing mobility management systems.Stay up to date on the national Coordinating Council on Access and Mobility and implementation of its strategic plan.Provide technical assistance to Community Transit Grant Program applicants and subrecipients on mobility management and transportation coordination.Participate in ongoing professional development, such as through participation in the Easter Seals Project Action Certified Mobility Manager programTrack progress and prepare reports.Other duties as assigned.

Skills and Requirements

Collaborative, consensus-building approach.Excellent written and verbal communications.Experience bringing organizations together across sectors to collaborate, problem-solve, and achieve results.Experience working with transit authorities, community transportation providers, and aging and disability services.Experience working with older adults, people with disabilities, and transit riders.Familiarity with a wide range of community transportation services such as fixed-route transit, micro transit, ADA paratransit, dial-a-ride, volunteer driver programs, Council on Aging vans, MassHealth PT-1, and others.Experience including and empowering older adults and people with disabilities in planning, implementing, and evaluating community transportation efforts.Willingness to travel around the Commonwealth.Hybrid work environment: Wednesdays in the Boston office and at least 1 other day per week at an in-person meeting or event somewhere in Massachusetts, or in the Boston office – averaging 2-3 days a week in the field at in-person meetings around the Commonwealth and 1 day a week at the Boston office.Some flexibility in weekday hours to be able to attend morning and afternoon meetings in all regions of the Commonwealth.

About MassDOT

The 4,000 employees of Massachusetts Department of Transportation (MassDOT) takegreat pridein connecting the Commonwealth’s residents and communities. MassDOTis responsible fordeveloping, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, andmaintaina safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s inclusive culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail Transit. Headquarters (Planning Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.  

Position Summary

MassDOT has received a two-year grant from the Federal Transit Administration to pilot a Statewide Mobility Management program. MassDOT Rail Transit is looking to hire a Statewide Mobility Manager to lead this work. This grant-funded position is funded from October 1, 2024 through September 30, 2026. This position reports to the Manager of Grant Programs and Mobility Management in the Transit Unit of the Rail Transit Division.

Duties and Responsibilities

Lead effort to implement the next steps of the Regional Mobility Manager study MassDOT conducted in 2023, including identifying long-term funding, defining regions, working with partners to finalize and implement a plan for how to hire and host Regional Mobility Managers, and setting up networking opportunities to facilitate cross-regional travel and learning among Regional Mobility Managers.Plan and run a Massachusetts Coordinating Council on Access and Mobility (MA-CCAM), modeled on the national Coordinating Council on Access and Mobility.Build and maintain relationships with members of the MA-CCAM, and recruit additional agencies and consumers to expand MA-CCAM.Build relationships with Regional Transit Authorities, aging and disability service providers, and other community transportation stakeholders across the Commonwealth. Learn about their transportation. challenges, their transportation initiatives, and their transportation goals.Provide technical assistance when requested.Facilitate peer learning and connections among community transportation practitioners. Document promising practices, such as through webpages and newsletters.Attend local and regional meetings related to community transit, community social services, and community needs across the Commonwealth to listen to local opportunities and needs and offer transportation information.Convene events related to community transportation, which may include webinars, forums, or conferences.Facilitate one or more peer networks for travel trainers and mobility managers, to promote information-sharing and professional development among practitioners and connections across regions.Assist with efforts to catalog all community transportation providers and make that information available to potential riders, including through support of Ride Match and in partnership with the MassDOT Office of Transportation Planning.Identify, promote, and pursue opportunities to coordinate transportation services and reduce duplication of transportation services locally, regionally, and statewide.Develop an approach to mobility management that focuses on equity, including attention to Justice40 communities. Track work in Justice40 communities.Stay up to date with promising practices and national trends in mobility management, such as through participation in webinars and events hosted by the National Center for Mobility Management and National Aging and Disability Transportation Center, and through networking with peers in other states that have robust or growing mobility management systems.Stay up to date on the national Coordinating Council on Access and Mobility and implementation of its strategic plan.Provide technical assistance to Community Transit Grant Program applicants and subrecipients on mobility management and transportation coordination.Participate in ongoing professional development, such as through participation in the Easter Seals Project Action Certified Mobility Manager programTrack progress and prepare reports.Other duties as assigned.

Skills and Requirements

Collaborative, consensus-building approach.Excellent written and verbal communications.Experience bringing organizations together across sectors to collaborate, problem-solve, and achieve results.Experience working with transit authorities, community transportation providers, and aging and disability services.Experience working with older adults, people with disabilities, and transit riders.Familiarity with a wide range of community transportation services such as fixed-route transit, micro transit, ADA paratransit, dial-a-ride, volunteer driver programs, Council on Aging vans, MassHealth PT-1, and others.Experience including and empowering older adults and people with disabilities in planning, implementing, and evaluating community transportation efforts.Willingness to travel around the Commonwealth.Hybrid work environment: Wednesdays in the Boston office and at least 1 other day per week at an in-person meeting or event somewhere in Massachusetts, or in the Boston office – averaging 2-3 days a week in the field at in-person meetings around the Commonwealth and 1 day a week at the Boston office.Some flexibility in weekday hours to be able to attend morning and afternoon meetings in all regions of the Commonwealth.

About MassDOT

The 4,000 employees of Massachusetts Department of Transportation (MassDOT) takegreat pridein connecting the Commonwealth’s residents and communities. MassDOTis responsible fordeveloping, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, andmaintaina safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s inclusive culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail Transit. Headquarters (Planning Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.  

Minimum Entrance Requirements

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

All job applications must be submitted online through MassCareers to be considered.

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.

Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: No substitutions will be permitted for the required (B) experience.

For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.For general questions regarding MassDOT, call the Human Resources Service Center at 857‐368‐4722.For a disability‐related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857‐274‐1935.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Minimum Entrance Requirements

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

All job applications must be submitted online through MassCareers to be considered.

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.

Applicants must have at least (A) four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: No substitutions will be permitted for the required (B) experience.

For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.For general questions regarding MassDOT, call the Human Resources Service Center at 857‐368‐4722.For a disability‐related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857‐274‐1935.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.