STATISTICAL ASSISTANT III - 64054182 1 Date: Feb 13, 2025 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) . Requisition No: 846794 Agency: Department of Health Working Title: STATISTICAL ASSISTANT III - 64054182 1 Pay Plan: Career Service Position Number: 64054182 Salary: $33,760.00-$36,036.00 Posting Closing Date: 02/23/2025 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) DEPARTMENT OF HEALTH - HILLSBOROUGH Division of Disease Control – Sexually Transmitted Diseases Program STATISTICAL ASSISTANT III 13601 North 22nd Street, Tampa, FL 33613 Thank you for your interest in career opportunities with the Florida Department of Health in Hillsborough County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview. Join an amazing company culture that values employee growth and development at the Florida Department of Health. Professional development is highly encouraged and supported within our organization through opportunities for mentorships and educational and skills training. From the moment you are hired, you can begin to grow as a professional and a leader, through strategic planning, internal committees, and project engagement. There are also many opportunities for continuing education at no cost to the employee. If you are looking to further your education through a college degree, the Florida Department of Health can help with our tuition reimbursement program. We offer an inspiring and encouraging atmosphere to support you while you work with us. The Florida Department of Health (DOH) is responsible for the health and safety of all citizens and visitors to the state. As a public health agency, the Florida Department of Health must monitor the health status of Floridians, diagnose, and investigate health problems, and mobilize local communities to address health-related issues. The Florida Department of Health develops policies and plans that support health goals, enforce laws and regulations that protect the health of all residents and visitors, and link people to needed health care services. The Florida Department of Health also provides specialized assistance to pregnant women, infants, and children with special health care needs, regulates health care practitioners, and provides medical disability determinations. Statistical Assistant III: Your Specific Responsibilities: The incumbent is responsible for operating and maintaining information through the STD Patient Reporting Investigating Surveillance Manager (STARS) system and the DOH Health Management System (HMS, ELR), reports of positive labs daily for Syphilis (including congenital cases), Chlamydia, Gonorrhea and HIV by telephone, fax, mail, and determining the correct activity to be performed. + The incumbent is responsible for updating the computer with any new information provided on labs and reactors, clients’ demographic data, case information or other pertinent data. + Responsible for interacting with the State Health Office, other CHD’s, private physicians, laboratories, and other reporting sources to ensure necessary information is received on positive labs, contacts, suspects, and associates. + Routinely answer questions from the public dealing with the STD’s or ensuring proper referrals + The incumbent is responsible for receiving, organizing, and maintaining records of all Syphilis, Gonorrhea, Chlamydia and HIV laboratory results that are reported to the Florida Department of Health in Hillsborough County STD program. + Maintains a file of all labs reported for a designated time frame. Responsible for purging STD files on a routine basis as directed by protocol or management, including labs and field investigation records. + Responsible for purging STD files on a routine basis as directed by protocol or management, including labs and field investigation records. Responsible for reporting departmental and personnel activities as required. + Maintain an adequate inventory of office forms, equipment and supplies for program. Required Knowledge, Skills, and Abilities: + Ability to establish and maintain effective working relationships with others. + Ability to communicate effectively, both verbally and in writing and through empathic listening and to elicit information as appropriate to the needs of the audience. + Ability to listen to and understand information and ideas presented through spoken words and sentences. + Ability to persuade others to change their minds or behavior. + Ability to plan, organize and coordinate work activities. + Ability to operate commonly used office equipment such as computers, printers, fax machine and paper shredder. + Ability to use Microsoft 365 applications (Outlook, Excel, Word, PowerPoint, MS Teams). + Ability to multi-task and handle face-to-face public interactions + Ability to educate patients + Ability to investigate and interview clients/patient to obtain relevant information + Bilingual ability (English and Spanish), preferred Qualifications: Minimum – + 2 years of customer service experience in a healthcare setting + 2 years of experience with data entry + 1 year of experience managing referrals in healthcare setting + Valid Florida driver’s license or able to get one within 30 days of hire. Preferred: + High School Diploma (or GED) or higher + Bilingual fluency (read, write, and speak) English/Spanish Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement. Where You Will Work: University Area Community Health Center, 13601 North 22nd Street, Tampa, FL 33613 The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including: + Annual and Sick Leave benefits. + Nine paid holidays and one Personal Holiday each year. + State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options. + Retirement plan options, including employer contributions (For more information, please click www.myfrs.com ). + Flexible Spending Accounts. + Public Health and Nursing Loan Forgiveness Program + Tuition waivers for State Universities/Community Colleges. + And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com . Please be advised: Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. If there are any problems applying online, please call People First Staffing Administration: (877) 562-7287. Service Center hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., ET. TTY users, call (866) 221-0268. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement. Location: TAMPA, FL, US, 33613 Nearest Major Market:Tampa