The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Status Board Operator at The Excalibur, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

THE STARTING PAY: $20.772/hr

THE DAY-TO-DAY:

Update status of guest rooms

Process Rooms Control data and distribute rooms to Managers on all shifts

Receive and process rush room requests from the Front Desk and VIP Services

Receive requests from the Front Desk and VIP services by phone or computer printer for special requests from guests, such as baby cribs, bed boards, irons, hair dryers, etc.

Receive and process requests from guests for turndown services, extra towels, etc., and forwards the request to the proper employee in the specific area

Run reports needed by Housekeeping, Day and Swing shifts

Ensure that the Housekeeper Assistant's report is completed in the morning and afternoon for distribution to the Assistant Hotel Manager

THE IDEAL CANDIDATE:

Ability to work varied shifts, to include weekends and holidays.

High School Diploma, GED or equivalent.

6+ months of Guest Service Experience

Proficient with computer programs such as Microsoft Office, Opera, and HotSOS

Bilingual in Spanish

Experience in a similar resort setting

THE PERKS & BENEFITS:

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off-shift

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14144

Are you ready to JOIN THE SHOW? Apply today!