STCA
Aston Carter
Job Title: STC AdvocateJob Description
The STC Advocate role combines several key responsibilities, with the primary focus being the face of our company. As our purchasing process is entirely online, you will be the first in-person contact our customers have when they meet to sell their vehicle. You will have the freedom to go above and beyond to ensure our customers have a unique and exceptional experience.
Responsibilities
+ Deliver a uniquely special experience to each customer.
+ Accurately and efficiently complete customer paperwork and take thorough notes in our customer tracking system.
+ Prioritize safe driving and maintain a clean driving record in accordance with our CMV Driver Qualification policy.
+ Assist other team members with various tasks as necessary.
+ Drive a company-owned car to approximately 6-8 appointments daily at customer homes.
+ Greet customers, inspect the car they are selling, and have them complete paperwork on an iPad.
+ Set up the tow to pick up the car from the customer's home and proceed to the next appointment.
Essential Skills
+ Customer service oriented
+ Clerical skills
+ Retail sales experience
+ Driving experience
+ Detail-oriented
Additional Skills & Qualifications
+ Sense of humor and a passion for the customer experience
+ Goal-oriented, enthusiastic, and self-motivated
+ High School Diploma or equivalent
+ Must be 21 years of age or older
+ Valid Driver’s License with a clean driving record for the past 5 years
+ 2+ years of customer-facing experience
+ Team player with an understanding of the value of teamwork
+ Strong attention to detail and ability to communicate offerings clearly
+ Energy and drive to accomplish goals, meet deadlines, and find solutions
+ Interest in working hard in a fast-paced environment
+ Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
+ Proficient in reading, writing, speaking, and understanding English
+ Excellent visual activity and manual dexterity for frequent driving
Work Environment
The work environment includes both indoor and outdoor conditions for extended periods and may involve exposure to inclement/extreme weather. Our culture values great communication, brand ambassadorship, and getting the job done. We seek bright individuals willing to take on new assignments and juggle multiple tasks. In return for hard work, you will have the opportunity to work at a fast-growing and creative technology company, promoting a life-changing product and developing a world-class team. The pace is quick, and the role involves some physical activity, so be prepared to keep up. In our downtime, we enjoy ping pong and corn hole tournaments.
Pay and Benefits
The pay range for this position is $16.00 - $16.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Trenton,OH.
Application Deadline
This position will be accepting applications until Jan 31, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
Confirm your E-mail: Send Email
All Jobs from Aston Carter