STEPS Administrative Support Associate I
University of Kentucky Federal Credit Union
Posting Details Job Title STEPS Administrative Support Associate I Requisition Number TE08507 Department Name 1B320:Counseling Center Work Location Lexington, KY Salary Range $18 - $20 per hour Type of Position Temporary Position Time Status Full-Time Required Education high school diploma or equivalent Required Related Experience Required License/Registration/Certification Physical Requirements Sitting for long periods, typical of office work. Shift Monday-Friday 7:30 a.m. – 4:30 p.m. (40 hours/week) Job Summary Responsibilities include:
Opening and closing of the office; check-in clients and determine their eligibility in SAP; schedule appointments; assist with client paperwork and computerized data entry. Notify students via email of upcoming appointments and of missed appointments as well as fees assessed. Handle calls with clinical/emergency concerns by transferring to a clinician; redirecting calls to appropriate campus departments; address initial complaints until transfer to administrator. General office support activities; providing support for outreach presentations; delivery of information to other offices; scan documents and connect to client files; distributing mail to Center staff. Skills / Knowledge / Abilities computer and phone usage Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 10/11/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Opening and closing of the office; check-in clients and determine their eligibility in SAP; schedule appointments; assist with client paperwork and computerized data entry. Notify students via email of upcoming appointments and of missed appointments as well as fees assessed. Handle calls with clinical/emergency concerns by transferring to a clinician; redirecting calls to appropriate campus departments; address initial complaints until transfer to administrator. General office support activities; providing support for outreach presentations; delivery of information to other offices; scan documents and connect to client files; distributing mail to Center staff. Skills / Knowledge / Abilities computer and phone usage Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 10/11/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
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