STEPS Technical Support Specialist
University of Kentucky Federal Credit Union
Posting Details Job Title STEPS Technical Support Specialist Requisition Number TE08588 Department Name 8W300:Graduate School Work Location Lexington, KY Salary Range $19.18 - $30.68/hour Type of Position Temporary Position Time Status Full-Time Required Education Required Related Experience Required License/Registration/Certification Physical Requirements Sitting at a desk for long periods of time Shift Work Shift
Full Time, Monday – Friday between 8am – 5pm
Expected # of Hours Per Week
40 Job Summary The Graduate School is looking for an Individual to provide professional technical support to Faculty, Staff and Students at the Graduate School. This position will assist by researching and answering questions, troubleshooting problems, and maintaining databases. Identifying problems, researching answers, and guiding clients through corrective steps. Onboarding end users into grad school systems as well as basic training to the end users in program basics navigation. Improving client references by writing and maintaining basic documentation. Improves systems by identifying problems and recommending changes. Other duties as required. Skills / Knowledge / Abilities Technical proficiency, communication, problem solving, customer service. Slate experience highly desired. Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 11/18/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Full Time, Monday – Friday between 8am – 5pm
Expected # of Hours Per Week
40 Job Summary The Graduate School is looking for an Individual to provide professional technical support to Faculty, Staff and Students at the Graduate School. This position will assist by researching and answering questions, troubleshooting problems, and maintaining databases. Identifying problems, researching answers, and guiding clients through corrective steps. Onboarding end users into grad school systems as well as basic training to the end users in program basics navigation. Improving client references by writing and maintaining basic documentation. Improves systems by identifying problems and recommending changes. Other duties as required. Skills / Knowledge / Abilities Technical proficiency, communication, problem solving, customer service. Slate experience highly desired. Does this position have supervisory responsibilities? No Preferred Education/Experience Deadline to Apply 11/18/2024 Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
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