Essential Functions and Responsibilities:

Assist in the hiring, training, evaluation, development, and disciplining of departmental employees. Act as a liaison, as necessary, between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks Address any guest concerns by providing guest service recovery Effectively cover short staffed work stations, step in as needed to ensure areas are consistently sustained to department expectations Required to maintain responsibility of all food and beverage outlets SNHD standards and regulations to include daily Department health inspections, charts and documentation Acts as the first level of management in escalated situations during the assigned shift Develop routine sanitation programs for cleanliness of all food and beverage outlets Required to maintain responsibility of all food and beverage outlets SNHD standards and regulations to include daily Department health inspections, charts and documentation Frequently assist Assistant Executive Steward to inventory all small wares, china, glass, and silverware, maintaining par levels at both properties Implement and ensure consistent execution of preventative maintenance programs. Assist with set up, tear down and replenish banquet events at the direction of the Banquet Management Maintain banquet small wares, china, glass and silverware to appropriate and efficient PAR levels Regularly communicate with BOH and FOH Management to ensure operations run smoothly Ensure staff has all necessary tools to effectively perform their job duties Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, is they apply to the position Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards Perform other duties as assigned