A Stewarding Team Leader under the general guidance of the Executive Chef, oversees and supervises all aspects of stewarding operation during a shift in adherence to Hilton policies and procedures. This role ensures that the cleanliness, hygiene and sanitation of all kitchen areas, equipment and utensils are maintained in accordance with established quality standards.
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What will I be doing?
\nAs Stewarding Team Leader, you will be responsible for performing the following tasks to the highest standards:
\n\nMaintain a high customer service focus with customers in mind. \nPossess a positive attitude, take responsibility and initiative to resolve issues and communicate clearly with customers and colleagues. \nResponsible for guiding the Stewards in their jobs. \nProvide sufficient cleaning supplies and equipment which are in accordance with sanitation standards and in good condition to the outlets and kitchen sections, for stewarding operation during a shift. \nResponsible for the results in implementing the cleaning schedule. \nTake daily inventory and make requisition of cleaning supplies. \nResponsible for the proper handling and maintenance of all equipment in the kitchen, storing and safekeeping all flatware, glassware, hollowware, utensils and related equipment. \nAssign specific tasks among the stewarding team. \nMaintain and update the steward operating manual, chemical charts and cleaning charts for the team’s reference. \nPrepare and monitor the requisitions of all chemicals and equipment. \nConduct and prepare the monthly operating equipment inventory. \nReport and monitor the breakage and loss report for operating equipment. \nKeep the storeroom in order. \nMaintain the polishing machine and the deoxidizing bath in perfect order. \nOperate and maintain the automatic dish-washing machine and other cleaning equipment. \nProvide the restaurants with sufficient dishes. \nClean the floor and the tiles in the kitchen, corridors and stewarding areas. \nAssist the Chief Steward to check that all areas of the kitchen, canteen, and storerooms are up to sanitation standards. \nComplete the FSMS checklist in preparation for service. \nCheck reservations for the day, ensure that the team is aware of busy areas in the operation. \nPerform all duties and responsibilities safely for yourself and others in the workplace. \nAssist Waiters, Bar Attendants and Kitchen team members where required. \nCarry out any other reasonable duties and responsibilities as assigned. \nWhat are we looking for?
\nA Stewarding Team Leader serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
\n\nMinimum of 2 years of experience in a 5-star category hotel. \nAt least 2 years as a Steward in an international brand hotel. \nKnowledgeable of opening hours for restaurants and hotel outlets. \nCapable of training and motivating team members. \nAble to set priorities and complete tasks in a timely manner. \nAble to work in a moist, hot and sometimes loud environment. \nKnowledgeable in HACCP. \n\n\n
What will it be like to work for Hilton?
\nHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce and environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining this award-winning Great Place to Work culture means:
\n\nLaundered uniform provided\nFree team member meals served fresh daily\n110 discounted travel nights per year for you, your friends or family to enjoy at any of our 8000+ hotels located in 138 countries and territories around the world\nFood & Beverage discounts so you don't just stay when you travel but also enjoy dining experiences\nAmazing award & recognition programs\nOpportunities to participate in ESG activities\nFlexibility so you can Thrive and make space for what matters most\nHilton Sydney pays above the HIGA: Level 3 $26.06 - $65.15 / hour (based on penalties where applicable + super)\n