Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role - Stock Order Management Specialist- Domain Trainee- Greek - Remote RO
Purpose of Role
Secure the first time right by mitigating potential risks and ensuring proper allocation of available stock
Key Accountabilities
• Understanding the role of stock management activities in the O2C flow as well as in context of business, and securing the customer deliveries OTIF
• Understanding the principles of AATP logic and minimizing order level losses within the agreed horizon
• Managing and validating any relevant stock allocation actions
• Collaboration with Integrated Planning Pillar and with Logistics to secure right stock at the right time
• Ensuring the correct delivery notes creation and interface to the warehouse
• Ensure invoice to be issued to customers
Key Responsibilities
• Leading continuous improvement agenda in Stock Management area
• Ensuring efficiency and high standard of operations: identification and removing inefficiencies in the processes, making improvements in the operational work
• Knowledge sharing, providing trainings to other team members
• Monthly KPI monitoring, analysis with FLM
• Performing risk assessment and risk management activities
• Performing and validating any relevant stock allocation activities
• Order Confirmation and creating delivery notes
• Collaboration with other functions on stock management related questions and improvements
Key Activities
• Performing risk assessment and risk management activities (Delivery Order)
• Performing any relevant risk mitigation activities (Delivery Order)
• Performing and validating any relevant stock allocation activities (Delivery Order)
• Order Confirmation and creating delivery notes (Delivery Order)
• Ensuring proper output to the warehouses (Delivery Order)
• Collaboration with other functions on stock management related questions and improvements
KPI
• CCFOT
• Dispatch Rate
Qualifications we seek in you
Skills
• Focus on first time right, analytical, attention to detail, solution oriented, forecasting, understanding of processes and technology , understanding customers and their needs
• Greek and English fluency
Technology
• SAP ECC, aATP, Pega, dashboards analytics and reporting tools,
Preferred qualifications
• Excellent communication and presentation skills
• Strong influencing skills and interpersonal skills
• Strong analytical skills and attention to detail
• Strong team dedication and results delivery orientation
• Basic understanding of SAP Excel
• Good understanding of product range
• Able to navigate through PowerBi reports
What can we offer?
· Attractive salary.
· Stable job offers - employment contract.
· Work in a multicultural environment;
· Various trainings (initiating, soft skills).
· Possibility of development;
· Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.