As the Store Assistant Manager, you’ll play a key part in ensuring the smooth and efficient daily operations of our store while training for a future role as a Store Manager. You’ll work closely with the Store Manager to maintain high standards of organization and functionality, all while creating a positive experience for customers, team members, volunteers, and donors.

You thrive in fast-paced environments, excel at prioritizing tasks, and have a natural ability to motivate and guide teams to achieve both short- and long-term goals. With a collaborative mindset and strong problem-solving skills, you’ll inspire your team to succeed and contribute to a respectful, welcoming workplace. Your role will be hands-on, requiring you to assist with tasks such as stocking shelves, helping donors, and operating equipment like pallet jacks and forklifts. This physically engaging position will also include lifting and moving heavy items, with mechanical or team assistance when needed.

This role is ideal for someone eager to learn and grow, with a strong interest in advancing to a Store Manager position within the Portland Region if the opportunity arises.

At Habitat for Humanity Portland Region we believe that everyone deserves a stable and affordable place to call home. Founded in 1981, we have built and repaired homes in partnership with over 3,000 people across the Portland region. Habitat for Humanity Portland Region is an independent affiliate of Habitat for Humanity International and operates out of three offices, four brick and mortar stores, one warehouse, and numerous construction sites in Portland, Beaverton, Hillsboro, King City, Gresham, and Lake Oswego.

Habitat Portland Region is intentional about building a healthy and thriving organizational culture and envisions a community of staff, partners, volunteers, and donors who are deeply committed to equitable and anti-racist practices in every facet of our organization. All of our staff engage in continual learning and seek ways to operationalize equitable practices. Our Equity Statement and Cultural Compact are living, breathing documents that we continually work toward.

Please visit our website and social media pages to learn more.

You’ll be responsible for:
Store Manager-in-Training
Oversee store operations, applying policies and procedures, and step into the Store Manager role during absences.
Delegate tasks, monitor outcomes, and address issues as needed.
Learn to manage discretionary spending within limits.
Participate in hiring.
Learn how to create schedules to meet labor budget goals and business needs.
Control cash banks, process deposits, and train staff on POS systems.
Guide pricing decisions and collaborate on pricing guidelines.
Maintain a clean, organized store with well-stocked and signed merchandise.
Support Development Team processes and alignment with Portland Region ReStores’ branding.
Assist with improvement projects within budget.
Support the Donation Pickup Team for residential and business pickups, as part of the weekly schedule if needed.
Perform other tasks as assigned to develop into a Store Manager role.

In Partnership with the Store Manager
Oversee store operations and employee performance.
Ensure customer service standards and safe working conditions.
Onboard, train, and assist with staff and volunteer performance management.
Assume Store Manager responsibilities during absences or as directed.
Support staff hiring and onboarding, collaborating with the Store Manager and Director of Retail.
Monitor work quality, motivate, and hold staff accountable.
Foster an inclusive atmosphere of openness, diversity, equity, and inclusion.
Approve quarterly objectives and conduct annual performance reviews.
Guide the Volunteer Coordinator on relevant projects and learn the volunteer management platform to provide coverage as needed.
Oversee site maintenance and safety concerns, including conducting safety meetings and incident reporting.

To be successful in this role, you possess:
Strong leadership and problem-solving skills to address unexpected issues and emergencies.
Proficiency in guiding store operations in collaboration with the Store Manager.
A track record in professionally managing customer and donor concerns.
Strong time management skills, including workload prioritization, punctuality, and timely reporting.
Knowledge in the safe use of equipment like forklifts, pallet jacks, and dollies.
Familiarity with communication tools such as phones, email, and 2-way radios.
The capability to learn, manage, and train others on the volunteer platform “Get Connected.”
Adaptability to dynamic and evolving work environments.
Willingness to learn and teach new operational skills as needed.
At least three (3) years of leadership/management experience or equivalent relevant work experience.
Experience with volunteer work and volunteer management.
Excellent verbal, reading, and writing communication skills.
Basic math proficiency for routine tasks.

Any combination of formal education, paid work experience, unpaid/volunteer experience, and life experience will be considered.

To be considered above and beyond the average candidate in this role, you’ll also:
Possess working knowledge of the retail industry, preferably with experience in large-scale box stores or home improvement environments.
Be Bi-lingual in Spanish
Any qualifying combination of education, certification, and experience demonstrates the ability to perform the position’s duties.

Your work environment and physical demands:
You will spend your workday in an open warehouse and retail environment.
Assisting customers and handling donations is very active and requires consistent standing, walking, bending, kneeling, stooping, crouching, and climbing.
You will frequently lift, move, and/or load items over 50 pounds with mechanical or co-worker assistance.

Your Work Schedule:
STORE & DRIVERS
40 hours a week, potentially including Saturday and Sunday as required by your manager.
Current store hours: Wednesday – Monday 10am-6pm, Tuesday 11 am – 6 pm.
Your assigned store location may occasionally change temporarily for training or support purposes; however, these changes are rare and will remain within the Portland region

Your Compensation:
We aim to offer equitable pay and benefits and are committed to transparency in compensation. Basing compensation on a candidate’s willingness and/or ability to negotiate leads to inequities and bias in how employees are compensated.
We determine the best possible compensation offer based on base qualifications, relevant experience, internal equity, and the candidate’s competencies for the role demonstrated during the hiring process. Successful candidates are typically hired within the first half of the Pay Range and receive scheduled incremental increases. When starting in this position, your compensation will generally be between $23.30/hour to wage range midpoint of $28.38/hour. The full range for this position is $23.30/hour to $33.77/hour.

Your Benefits Package:
We offer a comprehensive benefits package that includes:
100% employer-paid health insurance premium (medical, vision, alternative care, prescriptions) for employee; 50% paid for dependents
100% employer-funded Health Reimbursement Account (HRA)
100% employer-paid dental insurance for employee; 50% paid for dependents
100% employer-paid disability insurance
Generous paid time off: starting at three weeks of Vacation time; two weeks of Sick time; 11 paid holidays; paid birthday off
3% matching 403(b) retirement savings plan
Flexible Spending Accounts (FSA)
Life insurance
Employee Assistance Program (EAP)

What to expect when you apply:
We strive to ensure our hiring process is accessible to all applicants. We know your time is valuable and want to acknowledge the time it can take to apply for a position. We ask you to submit your resume, cover letter, and provide three professional references using our online application. If you need assistance or accommodations in submitting your application or throughout the hiring process, please contact [email protected].

Candidates are reviewed by the hiring manager and the hiring team. Selected candidates will be invited to participate in a screening phone call or virtual meeting. The final round of candidates will be invited to interview in-person with the hiring team. Occasionally we may request that finalists complete a second round of in-person interviews. We appreciate the time and effort that you put into this process.
APPLY HERE: HTTPS://BIT.LY/HABCAREERS



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