**Description** Responsibilities Exemplify Foundational Behaviors: • Consistently arrives punctually and adheres to the dress code. • Maintains accurate timekeeping records and completes assigned duties within scheduled shifts. • Communicates scheduling needs effectively to the manager and demonstrates flexibility when required. • Treats colleagues and customers with respect and professionalism. Maintain Customer Focus: • Welcomes customers with a warm smile and positive attitude upon entering the store. • Invites customers to join the cake club, clearly explaining its benefits. • Ensures the accuracy of all orders before they leave the store. • Resolve customer issues promptly and effectively, prioritizing customer satisfaction. Attention to Detail: • Executes opening and closing duties meticulously each day. • Upholds a clean and inviting store environment, contributing to a positive shopping experience. • Ensures accuracy in completing all financial management tasks, including cash logs and deposit records. • Rings up and scans orders with precision and attention to detail. Product Freshness and Waste Reduction: • Adheres to FIFO guidelines for product rotation and utilizes day dots on all items. • Maintains high standards for product slicing and presentation. • Educates customers on best practices for product storage and usage. • Proactively identifies opportunities to minimize waste and maximize product freshness. Engage in Company Advancement: • Demonstrates comprehensive knowledge of all products and offerings. • Seeks clarification and learning opportunities when needed. • Provides constructive feedback to the manager and offers suggestions for improvement. • Supports the training and development of new team members. Drive Store Revenue: • Actively engages customers, suggesting additional retail items when appropriate. • Ensures the retail area is fully stocked, organized, and visually appealing. • Maintains a continuous supply of fresh samples in-store to entice customers. • Promotes seasonal cakes and products to all customers, driving sales opportunities.