This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
  Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.  

The individual selected for this role will be expected to work at:

Store #2243, located at 55 Sweeten Creek Road Suite 10, Asheville, NC 28803 Store #2534, located at 1068 Patton Avenue, Asheville, NC 28806  Store #2301, located at 615 Merrimon Avenue, Asheville, NC 28804 Store #2657, located at 3192 US Highway 70, Black Mountain, NC 28711 Store #2190, located at 1913 Hendersonville Road, Asheville, NC 28803 Store #2928, located at 320 S Main Street, Hendersonville, NC 28792 Store #5614 , located at 417 Airport Road, Arden, NC 28732 Store #2482, located at 107 Smokey Park Highway, Asheville, NC 28806

Employment Category: Full-time 

Minimum Hourly Salary: $15.50