This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
  Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.  

The individual selected for this role will be expected to work at:
 

Store #        Store Name                Address   
2534            Asheville-West       1068 Patton Avenue, Asheville, NC.
2301            Asheville-Main       615 Merrimon Avenue, Asheville, NC.
2657            Black Mountain      3192 US Highway 70, Black Mountain, NC.
2190            Asheville                 1913 Hendersonville Rd, Asheville, 28803

2243            Asheville                 55 Sweeten Creek Road, Suite 10, Asheville, NC 28803

2928            Hendersonville       320 South Main Street, Hendersonville, NC 28792

5614            Arden                       417 Airport Rd, Fletcher, 28732

2482            Candler                    107 Smokey Park Highway, Asheville, NC 28806