SUMMARY

The Store Director is responsible for overseeing the overall operations of a supermarket, ensuring efficient and profitable business performance. This role requires a strategic thinker with strong leadership skills to manage day-to-day operations, enhance customer satisfaction, and drive store growth. The Store Director will lead a team of department managers and staff, ensuring that all store activities align with company policies, procedures, and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Oversee daily store operations, including inventory management, sales, and customer service.Develop and implement strategic plans to drive sales, increase profitability, and meet performance targets.Lead, mentor, and manage a team of department managers and store staff, fostering a positive work environment.Monitor and analyze sales performance, customer feedback, and market trends to identify opportunities for improvement.Ensure compliance with all health and safety regulations, food safety standards, and company policies.Manage store budgets, expenses, and financial reports, ensuring all financial targets are met.Collaborate with suppliers and vendors to ensure the availability of products, negotiate pricing, and manage stock levels.Handle customer complaints and issues in a professional and timely manner.Plan and execute promotional events and marketing initiatives to drive traffic and sales.Ensure store layout, merchandising, and product displays are aligned with company guidelines and optimize the customer shopping experience.Maintain a high standard of cleanliness, organization, and safety within the store.Maintains a safe work environmentFollows all store and department policies and proceduresIs a safety role modelOther duties as assigned by supervisor

 Key Attributes:

Strong leadership and team management skills.Excellent communication and interpersonal abilities.Proven experience in retail management, preferably in a supermarket or similar environment.Strategic thinker with strong analytical and problem-solving skills.Ability to work in a fast-paced, dynamic environment.High level of customer service orientation.Strong organizational and time management skills.Financial acumen with experience in budgeting, forecasting, and financial analysis.Ability to motivate and inspire a diverse team.Flexible and adaptable to changing business needs.

SUPERVISORY RESPONSIBILITIES

Manages subordinate supervisors who supervise Associates in the store. Responsible for the overall direction, coordination, and evaluation of this unit. Directly supervises non-supervisory associates. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Training Associates; planning, assigning, and directing work.Appraising performance; rewarding and coaching Associates.Addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); One to three months related experience and/or training; Or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 MATHEMATICAL SKILLS

Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.

CERTIFICATES, LICENSES, REGISTRATIONS

First Aid certification provided at store levelCPR certification provided at store levelPower Industrial Truck Certification provided at store level

 RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heelSafety CutterPallet jackComputerUniform per store policyAssociates may be required to use standard equipment including, but not limited to, Power jack

PHYSICAL DEMANDS

       Regularly (Over 2/3 of the time)

StandWalkUse hands to finger, handle, or feelReach with hands and armsCommunicate with associates and customersLift and/or move up to 25 pounds

       Frequently (Between 1/3 to 2/3 of the time)

StoopKneelCrouchLift and/or move up to 50 pounds         

       Occasionally (Less than 1/3 of the time)

SitClimbBalanceOverhead lifting Taste or SmellCrawlLift and/or move up to 100 pounds

Vision

CloseDistanceAbility to adjust focusAbility to distinguish colorsPeripheralDepth perception

WORK ENVIRONMENT 

  Occasionally

Extreme coldExtreme heatWet or humid conditionsOutside weather conditionsRisk of electrical shockWork near moving mechanical parts

NOISE LEVEL

Regularly

Moderate

** Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

** Position requirements may vary by store location.