**Location:** Columbia, South Carolina **Job Summary:** The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD). The Store Lead will represent the brand, operate in a professional manner, engage customers, maintain store standards, and support teamwork and employee development. **Responsibilities:** **Key Accountabilities:** + Assist in developing talent through the training of associates, including giving in-the-moment coaching conversations + Partners with Store Manager to address an performance concerns with associates + Support and participate in all company training and development initiatives + Foster a positive work environment and provides direct, objective feedback in a timely manner + Assess performance and provide the appropriate level of feedback on a daily basis and during the annual performance review process + Motivate and inspire the associates to build brand loyalty and create a positive store environment for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high standards throughout the store while ensuring the integrity of the brand + Represent the company in a professional and positive manner + Support the management team to maximize productivity through operational and product knowledge, customer service and participating in an completing key store initiatives + Participate in the Leader on Duty (LOD) program by providing an exceptional customer shopping experience, and driving store profitability while leveraging payroll + Process payroll weekly + Modify schedule based on business climate + Help maintain a clean, organized, and efficient stockroom, adhering to set policies + Ensure Environment (CRE) Standards & Safety requirements are being met **Education and Experience:** + High school diploma or equivalent + 1-3 years previous retail experience + Must be at least 18 years of ag **Skills and Behaviors:** + Excellent customer engagement + Must be detail oriented + Ability to prioritize tasks + Ability to work in team environment + Ability to give and receive performance-based feedback + Must embrace self-development + Must be an effective communicator + Must be adaptable and flexible to changing priorities + Excellent time management, planning, and organization skills + Proficient in Microsoft Office + Ability to adapt to and learn internal applications + Ability to work a flexible schedule, including weekends, to meet business needs and the PT/FT Availability Requirements set by the Company + Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs