The Opportunity
Reporting to the Manager of Retail & Sample Sales the Store Manager manages all aspects of retail store operations including sales/customer service, merchandising, sales planning/allocations, staffing and team member relations, loss prevention, cash handling, training, communication and adhering to all company policies/procedures and safety regulations. You will use strong customer service skills while assisting our valued customers with a proven ability to lead, develop and motivate a team. You will create a positive, productive and fun atmosphere for all store team members and our customers.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.
Your Impact
Acquire and disseminate operational information necessary to maximize business opportunities (sales, cogs and recovery goals, changes in business strategies, allocation information, P&L results, etc.)
Present business information concisely; use business information to produce business plans and motivate/develop team members.
Maintain operational efficiency of Retail Store functions.
Ensure that day-to-day operations are completed on time and with a high degree of accuracy. Conducts operations audits and addresses concerns about accuracy and productivity.
Conduct annual physical inventory processes, and inventory reconciliation activities.
Responsible for purchasing needed supplies and ensuring service invoices are paid timely while managing the stores's operation budget to include weekly payroll targets.
Maintain Outlet Division merchandising standards by ensuring that products are available on the sales floor, product is organized in a manner that allows for customers' ease of shopping.
Design and implement floor layout and moves in partnership with Assistant Managers / Keyholders.
What You Bring
3+ years of Store Manager experience
Previous experience managing all aspects of a similar retail operation
High school diploma, vocational degree or associate's degree
Remote work is not permitted in NYC at this time.
#LI-AH1 #LI-Onsite
Join us as we enrich life’s everyday moments – including yours. Apply today!
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qurateretail.com for assistance.
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