Apply Job Type Full-time Description

Job Title: Store Manager

You’re a highly motivated, engaging and inspiring leader who is self-driven and naturally curious and passionate about your workplace.  You’re known as someone who connects with their people and embraces training, coaching and developing a high-performing team.  You always have the customer’s best interested at heart and take pride in delivering exceptional customer service through maintaining and representing a company’s core values.  If this is you, read on!

As a SOLSTICE Store Manager, you own the operation and success of your location, ensuring the store is consistently meeting and exceeding performance goals and company standards.  Yes, you’re accountable to delivering operational excellence and managing and maximizing profitability.  Beyond that though, you’re looked upon to lead by example, reinforcing our service and selling expectations and creating an outstanding store experience.

 

 

Responsibilities:

Includes all duties of the store team, as well as:

Deliver financial goals both in top-line sales and cost controlModel and lead store selling and service efforts, ensuring personal goals are met, while driving and owning store sales, productivity and mystery shop resultsTake ownership of your store’s results; continuously analyze and report on the business, identifying the wins and opportunities, setting goals and creating/working effective action plansEnsure operational excellence, including but not limited to, inventory control, loss prevention, opening/closing procedures, merchandising, safety, time and attendance, and visual; delegate, direct and prioritize tasks, as neededBuild a strong and productive team via effective recruiting, interviewing and selectionLead the supervision, training and development of the team to drive results and grow and maintain selling, service and product knowledge skills; coach and guide employeesTake appropriate partners, i.e. DM, RM, Loss Prevention and/or Human Resources, to address questions and concerns in a timely manner related to employee relations, unsatisfactory performance and policy violationsStay up to date with Corporate communication; ensure the store team is kept informed through your Management team’s partnership, the Daily Focus/Communication Binder, touch bases, store meetings etc.Create and promote strong business relationships with vendors, mall management and local businesses; generate productive monthly events, in-store and/or within the communityProvide feedback and suggestions to your DM and RM related to your store, customer and/or market needsOwns personal development; actively listens and accepts feedback, direction and guidance Requirements

Qualifications:

Passion for fashion, trends and styleDemonstrate strong leadership ability; approachable, engaging and proven conflict resolution skillsOperates well in a fast-paced environment; adapts well to changes in traffic patterns, environments, tasks, etc.; proven time management and organizational skillsPositive attitude and approach to work; remains engaged, motivated and productive during downtimeExcellent verbal and written communication skills; can adapt style, as neededProficient in Microsoft Excel, Word and emailProven analytical skillsStrong attention to detailConfident and matureReliable and punctualAble to work flexible hours, including nights, weekends and HolidaysAbility to stand for long periods of time*Ability to climb a ladderAbility to lift and carry 25 poundsCollege degree preferred

*Hours may vary due to regulations set forth by specific states