Описание на длъжността

As Store Manager, you work strategically and seek continuous improvement in how to streamline operations to provide a fantastic customer experience in your store. You ensure that your team is well-trained and customer-oriented, and you work actively with succession planning and talent development.  

Key responsibilities: 

Analyze and regularly follow up on sales and profit KPIs and act accordingly to maximize results Together with the Team management, prioritize actions that have a clear impact on sales Give feedback to the Area team to ensure a good level and the right amount of clothing to support sales Ensure that the execution of the store continuously meets H&M standards and follow them using the customer Audit tool Actively work with talent and leadership development in the store in order to support business needs Ensure regular and clear communication to the store team about the company's performance, corporate culture and values, and goals globally and locally Strengthen our corporate culture by promoting feedback in our daily work  

Квалификации

Just like everyone at H&M, we believe you are a positive and ambitious team player full of drive and optimism.  

What you need to succeed: 

Strong communication skills with ability to inspire and motivate team members to offer a great customer experience Team player enjoy teamwork and cross collaboration  Open-minded, flexible, and adaptable to changes Good analytical and problem-solving skills Delegate follow up and provide feedback to support the development of the teamPrevious experience of leading and managing teams Good knowledge of English language Motivation to develop & contribute to the business growth 

Допълнителна информация

Additional information:

This is a full-time position, starting in January 2024. 
Apply by sending in your CV in English. Due to data policies, we only accept applications through career page.   

Benefits 
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

Here are the benefits we give in H&M Bulgaria

25% discount in all our brands & OnlineMultisport card on a preferential priceAdditional health insuranceAdditional space to have your lunch break in peace and quiet Company profit distribution programFood Vouchers10 years celebration voucherEaster & Christmas VoucherBaby gift cardAdditional paid marriage leaveRetirement rewardReferral program with additional bonusConstant training and upskilling program, including training abroadCareer opportunities worldwide

Inclusion & Diversity 
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.   

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.  

Company Description 
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.