Summary Store Managers plan, direct, coordinate, and control the diverse day-to-day retail operations of a commissary. Read the entire announcement before starting the application process. Responsibilities Planning, directing, coordinating and controlling the diverse day-to-day commissary department operation. Resolving employee and customer complaints. Acting as department manager (produce/meat/grocery). Supervising department managers engaged in the operation of the store. Providing guidance and training to subordinates in the execution of the display program. Conducting periodic inspections for compliance with sanitation and safety requirements. Assuring item requisitions are made to maintain appropriate stock levels. Providing guidance and training to subordinates in the execution of the inventory requirements. Ensuring that all inventories are conducted timely and accurately as required. Work conditions: Most of the work is performed in the store display area which is well lighted and maintained at a comfortable temperature. When working in the storage or receiving area, may be exposed to hot or cold weather, or damp and drafty conditions. May be exposed to differences in temperature when storing or obtaining items from chill or frozen storage rooms. There is a danger of minor injuries such as cuts, scrapes, bruises, and slipping on wet floors. Requirements Conditions of Employment Qualifications You must meet qualifications and requirements by the announcement closing date. Your resume (and/or transcript if necessary) must clearly show that you meet the qualifications (i.e., specialized experience and/or education requirements) for the below grade level. At the GS-11 grade level, you can meet the minimum qualifications through specialized experience, education, or a combination of the two. To calculate the combination, divide your total months of specialized experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. If they total 100%, you meet the minimum qualifications through a combination of specialized experience and education. Specialized experience is written to the lowest equivalent grade level that meets the minimum experience requirement. What does this mean to applicants? Example: An applicant has one year of specialized experience at the GS-8 grade level and wants to apply for a GS-9. The GS-9 requires specialized experience equivalent to at least the GS-7. Since the applicant has specialized experience at a higher grade (i.e., GS-8) than is required (i.e., GS-7), the applicant may apply for the GS-9. Specialized experience is demonstrated knowledge of retail procurement and distribution methods; principles, procedures, and techniques of retail food merchandising and retail food store management, and developments in commercial retail food store items, equipment, and practices. Examples of creditable qualifying specialized experience include: Managing a commissary store, supermarket, or similar type of commercial retail food store. Managing a department in a retail food store. Planning, standardizing, or controlling operations in an assigned group of retail food stores. Developing, interpreting, or applying policies, procedures, and operating standards for use in a retail food store. Providing technical advice on merchandising and operational matters pertaining to grocery, meats, and produce supplies, as well as front-end operations. You will receive credit for all relevant qualifying experience (paid and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Education used to qualify for this position, in whole or in part, must have equipped you with the knowledge and ability to perform the work of the position, as evidenced by on-the-job-training in food retail management or an internship or practicum in food retail management. Transcripts are required if relying on education to qualify. See Required Documents for more information. Qualifications (A) one year of specialized experience equivalent to at least the GS-9 grade level, OR (B) Ph.D. or equivalent doctoral degree or three full years of progressively higher graduate level education leading to such a degree, or LL.M. (if related) with major study in business administration, public administration, agricultural economics (food industry management), or other fields related to the position, OR (C) a combination of specialized experience and education. Physical requirements: (1) Lift, push, pull, carry, and handle commissary products weighing up to 40 pounds unassisted and occasionally over 40 pounds with assistance. (2) Stand, stoop, kneel, bend, and climb for prolonged periods. You will attest to your ability to perform these physical requirements in the Questionnaire. You must also meet time-in-grade and time after competitive appointment requirements by the announcement close date. Time-in-grade applies to the promotion of current and former federal employees who hold or have held a permanent GS position in either the competitive or excepted service in the previous 52 weeks. Your application package must contain proof you meet this requirement. See Required Documents for more information. For GS-11: You must have 52 weeks of Federal service at or equivalent to GS-9. Time after competitive appointment. Current federal civilian employees must have completed at least 90 days of federal civilian service since being selected for a non-temporary appointment from a competitive examination register of eligibles (an announcement opened to the public) or under a direct hire authority. As part of the online application process, you will respond to a series of questions designed to evaluate your possession of these competencies: Commissary Operations Interpersonal Skills Management Experience in Retail Store Overtime: Occasional Bargaining Unit Status: Not covered Fair Labor Standards Act (FLSA): Exempt Obligated Position: If obligated, you occupying the position is subject to the former incumbent returning. If the former incumbent does not return to the position, your occupancy may become permanent. Tentative job offers identify if the position you are offered is obligated. Those retired under CSRS or FERS considered: No. DoD criteria not met. Recruitment/Relocation Incentives Offered: None Education Foreign education may be qualifying if a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or a U.S. accredited college or university has given full credit for the foreign courses. See Required Documents for more information. Additional Information Executive Order 12564 requires a federal workplace to be free of illegal drugs and prohibits the use of illegal drugs both on and off duty by federal employees. As a reminder, marijuana is still classified as an illegal drug by the Federal government and is prohibited for use by Federal employees even if such use is legal in the state where the Federal employee resides and/or works. The Defense Commissary Agency is a Drug-Free Federal Workplace where the use of illegal drugs will not be tolerated and may result in penalties up to and including removal from Federal service. This position is part of the Commissary Career Program (CCP). In accordance with the CCP Manual and under certain circumstances, DeCA employees accepting a downgrade (i.e., change to lower grade) into this position may be entitled to pay retention. Applicants with financial difficulty are not automatically removed from consideration. Selectees are required to complete an online onboarding process. PCS is authorized. If you PCS'd at government expense within the past 12 months, additional government funded PCS may not be authorized; however, you may choose to pay your own moving expenses. Most civilian PCS entitlements are now taxable. The Relocation Income Tax Allowance (RITA) reimburses eligible employees for additional Federal, State, and local income taxes incurred because of receiving taxable travel income. More information is available at Civilian Relocation/PCS Tax Changes. Additional vacancies may be filled from this announcement up to 90 days after the closing date. The following may result in a rating of ineligible. Ineligible applicants receive no consideration. Not selecting an eligibility. Submitting an incomplete application package may result in your not being considered for this position. Your resume must reflect that you are either Part-Time with the number of hours listed, Full Time, or 40 hours per week as your work schedule. If you fail to provide this information in your resume, your resume will be considered as incomplete. Submitting encrypted documents or uploading Adobe portfolio documents. Submitting any document that contains a photo or image of you. Including social media links, inappropriate material/content, classified or government sensitive information, or personal information such as age, gender, race, religion, or social security number on your resume. Overstating your qualifications and/or experience in your application materials or questionnaire responses. Deliberately attempting to falsify your application information, such as copying portions of this announcement into your resume.