Job Description

Description
Job Description and Duties

What Does a Baskin-Robbins Cake Decorator Do?

Baskin-Robbins is the industry leader in ice cream and frozen desserts. Becoming a cake decorator with Baskin-Robbins ice cream shops is an excellent opportunity to build your current decorating skills and show off your talent. We do not only have ice cream cones, but also sundaes, drinks, and ice cream cakes. We sell FUN! We need high-energy people who know how to smile and fit into our high-energy atmosphere. Cake Decorators mainly work with customers to take cake orders and keep the cakery up to brand standards in a friendly and efficient manner. In addition, cake decorators' jobs with Baskin-Robbins keep the store clean and sanitary, especially their workstations. We need people unafraid to show their \"ice cream side.\"

Training and Scheduling

Associates receive training on proper cleaning techniques and store procedures. Baskin-Robbins stores carry a simple cash register system for ringing up all purchases. Schedule flexibility is a vital hiring requirement with Baskin-Robbins, as many locations stay open for extended hours. Training can be provided for the right candidate with prior experience at home or as an assistant.

Responsibilities

Keep supplies organized and maintain accurate cake inventorySelling products by providing customers with the information needed to make product-relation decisionsKeep supplies organized and maintain accurate cake inventoryTakes the initiative to fill in when extra help is needed to serve guests ice cream, drinks, etc.Take and fill customer orders.Maintaining a clean work environmentKeep inventory stockedCash HandlingCreating a fun and welcoming environment for guestsEngaging with guests to make them feel welcomedSelling products by providing customers with the information needed to make product-relation decisionsTakes the initiative to fill in when extra help is needed to serve guests ice cream, drinks, etc.Provide customer service that exceeds expectations.Continue to build and foster the relationships that we have built within the community.Train new staff to meet brand standards and provide consistent products and services.Manage store inventory and suppliesDetermine team member schedules to staff the store properlyProvide coaching and team member training as necessaryEnsure the store meets all brand and food safety standards

Recommended Skills

Attention to detailTime managementCleanlinessCreativityAbility to multitaskAbility to work in a team environment

Dress Code/ Uniform

We provide you with a shirt, hat, and apron. You must have jeans with no holes or khakis and slip-resistant shoes.Hair that is longer than shoulder length must always be in a ponytail or bun.
Requirements
Previous management ExperiencePrevious Cake Decorating ExperienceA LOVER of Ice CREAM!
About

Named the top ice cream and frozen dessert franchise in the United States by Entrepreneur magazine’s 31st annual Franchise 500® ranking, Baskin-Robbins is the world’s largest chain of ice cream specialty shops. Baskin-Robbins creates and markets innovative, premium ice cream, specialty frozen desserts and beverages, providing quality and value to consumers at more than 6,700 retail shops in nearly 50 countries. Headquartered in Canton, Mass., Baskin-Robbins is part of the Dunkin’ Brands Group, Inc. (Nasdaq: DNKN) family of companies.