Merry Hill, Birmingham Merry Hill
17 days ago
Store Manager (Head Coach) - Merry Hill

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.

Do you know, what we are missing to create the best retail team on the globe? Someone like YOU! 

In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called “Lead“ and a Sales Associates is called "Athlete". 

Join the NIKE, Inc. team! 

As a Head Coach you are: 

Creating a welcoming environment in the store to provide a unique shopping experience to our consumers 

Building, leading, and developing a diverse team and ensuring an excellent work atmosphere  

Managing store budgets and operations to reach sales targets, optimize services and improve the consumer satisfaction 

Supporting and implementing NIKE’s strategy in your store (e.g. sustainability, membership, digital services) 

Providing insights for an optimized positioning of the store in the local region 

Ensuring that the store complies with all NIKE standards and guidelines 

Cooperating with your business partners across stores and HQ  


What you get: 

Attractive salary that evolves with the market and experience 

Opportunity on receiving monthly bonus payments  

Attractive online and in-store employee discounts 

Attractive Benefits Package, Pension & Share scheme 

Exciting development and career opportunities 

Regular training on leadership, sales and products 

A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I) 

Staff dress to represent NIKE and foster our team spirit 

Access to sports activities 

Opportunities to participate in unique NIKE moments 


What you bring: 

A passion for NIKE and/or love of sport 

Experience in retail and/or leadership positions  

Very good command of English language (written  and spoken) 

Experience and competency in serving exceptional consumer service 

Ability to coach and develop a strong team  

Strong focus on communication 

Flexibility to work in shifts and on weekends 

We are waiting for you!

Relocation is currently not available for this position

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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