The key goal of the Shift Leader at QuickChek is to ensure the smooth operation of a shift, complete assigned tasks, and demonstrate Total Customer Dedication (TCD). The Shift Leader motivates and supports fellow Team Members in being productive while the store leadership is offsite. Shift Leaders are responsible for both Team Member and customer safety and for ensuring that QuickChek is always A Great Place to Work and A Great Place to Shop. As the leader-in-charge, the individual is responsible for maintaining store standards, ensuring all safety and operating procedures are adhered to, and modeling a positive store culture for Team Members and customer while providing a great customer experience. Shift Leaders must be able to delegate tasks, stay-up-to-date on policies and procedures, and follow proper steps for food preparation, vendor check-in, loss prevention, cash handling, timekeeping, payroll, and sanitation.
Responsibilities Provide exceptional customer service and tend to customers in a prompt, efficient, friendly mannerKeep fuel products in stock and set to planogramMaintain a clean, clutter-free Fuel Area at all timesSweep and clean, as necessaryEnsure all equipment is operational and call for service when necessaryPerform and ensure proper techniques for cash handling, timekeeping, and all other procedures are metEnsure all displays are to standard and signage is correctKeep up-to-date on new policies and proceduresAttend all mandatory/scheduled store meetingsTrain new Team Members, as neededAssigns tasks to Team Members and ensures the work is completedCheck in fuel deliveries, as requiredProperly operates the cash register and gets change for Fuel Team Members, as neededHandles customer complaintsCompletes all required shift reports and achieves shift objectivesCommunicate any questions, concerns, or issues to the Fuel Leader timelyPractice Loss Prevention policies Qualifications Completion of required training programs and learning activitiesPersonal behaviors must align with QuickChek’s valuesMust have reliable transportation to and from workAbility to maintain QuickChek grooming and hygiene standardsAbility to perform basic math calculationsAbility to speak, read, write, and understand basic EnglishMust be alert and attentive; impairment for any reason is not permitted Physical Requirements Stand - ContinuouslyBend/Squat/Twist – FrequentlyReaching – FrequentlyWork in cold environment – OccasionallyLiftingUp to 10lbs – ContinuouslyUp to 25lbs – FrequentlyUp to 50lbs – RarelyPush/pull 40lbs – OccasionallyWalk – ContinuouslyStoop/Kneel/Crouch – OccasionallyGrasp/Pinch/Grip - Frequently Compensation Disclosure Statement QuickChek & Murphy USA take into consideration a wide range of factors when making compensation decisions, including but not limited to: experience, skill sets, training, licensure and certifications, education, as well as business and organizational needs. The listed range is specific to the base hourly rate or annual salary and does not include additional benefits, perks, or bonus eligibility (when applicable) comprising the total benefits package. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Application FAQsSoftware Powered by iCIMS
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