C.H. Robinson is seeking a Strategic Account Director (SAD) focused on the food segment. In this role, you will have influence and leadership accountability for a group of strategic food accounts and commercial teammates. You will be responsible for strategic business planning, process implementation and improvement, high-level relationship development, talent coaching, and driving initiatives. In addition, you will oversee and maintain quality touchpoints with customers and both internal and external networks to support growth and generate revenue.  If you thrive in a collaborative, customer centric environment, apply now to join our team!

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success.  In this role, you will work on-site five days a week (unless traveling), fostering creativity and producing impactful results through face-to-face interactions.  Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Responsibilities:Collaborate with functional leadership to develop annual plan that aligns to new and existing growth objectivesDevelop and execute growth strategies for key accounts, adjusting plans as needed Build and manage relationships with internal teams to enhance collaboration and drive resultsUtilize data analytics to improve decision-making, optimize performance, and adapt to market trendsDevelop strong knowledge of industry trends and market drivers related to modes, products, services, pricing, and sectors that may impact strategic planning or executionIdentify and pursue new customer opportunities, manage customer interactions, and support growth strategies through upselling and cross-sellingEnsure customer satisfaction by meeting performance expectations and maintaining open communicationLeverage technology, tools, and collaboration with internal teams to drive efficiencies and execute contracts effectivelyStay informed of external product, industry, and vertical trendsCommunicate initiatives and updates to team members, lead improvement and change efforts, and foster knowledge sharingMentor employees in professional and customer relations and manage conflicts with a focus on resolution ​Required Qualifications:High School Diploma or GEDMinimum 8 years of consultative account management experience with demonstrated success generating revenue or business growth in a client facing roleAbility to travel up to 60%

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Preferred Qualifications:Bachelor’s degree from an accredited college or universityMinimum 6 years of commercial experience in the transportation and logistics industryStrong knowledge of C.H. Robinson’s carrier and customer-facing business, including pricing strategies, reporting and analyticsAbility to work independently to effectively manage customer growthExperience consulting with multiple stakeholdersStrong written and verbal communication skills, including proficiency presenting to both internal and external audiencesDemonstrated negotiation, collaboration, relationship building and influencing skillsValues a diverse and inclusive work environment ​

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran 

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Two medical plans (including a High Deductible Health Plan)

Prescription drug coverage

Enhanced Fertility benefits

Flexible Spending Accounts

Health Savings Account (including employer contribution)

Dental and Vision

Basic and Supplemental Life Insurance

Short-Term and Long-Term Disability

Paid and floating holidays

Paid time off (PTO)

Paid parental leave

Paid time off to volunteer in your community

Charitable Giving Match Program

401(k) with 6% company matching

Employee Stock Purchase Plan

Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.