ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 18,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer:

Competitive salaries and benefits offeringsMedical/dental/vision insurance and voluntary insurance optionsHealth Savings Account funding401k matching programCompany paid Life and Short-Term Disability PlansSupplemental Life and Long-Term Disability OptionsComprehensive Wellness ProgramPaid Parental LeaveGenerous PTO Package - Vacation, Holiday, Sick, and Personal Time OffGreat work/life balance, because that’s important for all of us!Focus on creating a meaningful environment through employee engagement eventsThe ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!Growth potential - HUB is constantly growing and so can your career!A rewarding career that helps local businesses in the communityStrong community support and involvement through HUB Gives

SUMMARY:

The Strategic Account Executive (SAE) leads the servicing of a book of HUB house accounts, makes recommendations to improve coverage, and focuses on account retention and expansion efforts. The primary objective for the SAE is account retention that meets or exceeds the program expectations and expands the Hub and customer relationship. The role requires a high degree of independent discretion, autonomy, and decision-making based on industry knowledge and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The SAE may have assigned books of business including house accounts and producer led accounts. Responsible for overall retention of accounts in assigned book of business and relationship expansion in accordance with established goals.Identifies opportunities for cross-sell and up-sell of other HUB products and services where appropriate.Acquires understanding of clients’ business and insurance objectives and critically analyzes and compares insurance plans and HUB services to determine suitability for additional opportunities.Must successfully build professional and collaborative relationships with carrier representatives, underwriters, business partners, and HUB colleagues through strategic business improvement for the client.When counseling clients on appropriate coverage, will assess risks based on clients’ situation and determine proper coverage to insure and mitigate those risks.Makes recommendations directly to key clients.Negotiate terms, conditions, and pricing directly with insurance carriers except when centralized placement is the norm.Will lead resolution of escalated complex service issues between clients and insurance carriers that require policy interpretation and experience-based judgment to resolve except when an established claim servicing protocol exists.Possesses mastery of the various HUB and industry resources and tools that are available and utilizes same to best serve clients.Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes.Participates in SAE skill refresher webinars and community of practice “peer” calls in accordance with SAE Training guidelines.Leads all aspects of client service, marketing, and renewal of book of business.Uses judgment and creativity based on industry experience to produce favorable results and solutions to address clients’ insurance needs.

Qualifications:

7 years of experience and demonstrated proficiency in an insurance Account Management role in required lines is preferred. Brokerage experience is preferred.Excellent oral and written English communications skills.Leadership experience and independent responsibility for client retention preferred.Ability to lead and influence in a team environment.Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems.Ability to work a regular, full-time work schedule at HUB’s facility(s) and ability to travel on business when required.

Licensing or Certification Requirements:

Currently licensed in good standing in required lines and states.Current with all necessary CE credits in required lines and states.Advanced professional designation highly desirable (e.g. AAI, ARM, CIC).

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy

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