Strategic Account Executive
Quickbase
Job Overview:
We are looking for an experienced and driven Strategic Account Executive to spearhead the sales strategy and expansion within our most critical accounts. You will focus on building long-lasting relationships, identifying key opportunities for expansion, and ensuring that our largest and most valuable clients get the best possible service and solutions. This role will have a significant impact on the company’s revenue growth and customer success.
Key Responsibilities:
+ Account Management & Expansion:
+ Lead sales efforts within assigned high-value and strategic accounts to identify new opportunities and drive expansion of our SaaS products.
+ Build strong, lasting relationships with key decision-makers at C-suite and senior leadership levels.
+ Partner with Customer Success, Solutions Engineers, and Product teams to deliver tailored solutions that meet customer needs.
+ Develop account plans that align with the client’s business objectives, ensuring mutual success and long-term growth.
+ Sales Leadership & Strategy:
+ Own the full sales cycle from prospecting to closing, with a primary focus on upselling and cross-selling within existing strategic accounts.
+ Develop and implement strategic account plans, ensuring alignment with customer goals and company targets.
+ Navigate complex sales processes, leveraging internal resources to overcome challenges and position Quickbase as the go-to solution provider.
+ Relationship Building:
+ Cultivate a deep understanding of the client’s business challenges, industry trends, and competitive landscape.
+ Serve as the main point of contact for high-value customers, ensuring exceptional service and advocacy.
+ Monitor account health and proactively address any issues or opportunities that arise.
+ Collaboration:
+ Collaborate closely with Marketing, Product, and Customer Success teams to ensure a seamless experience for customers.
+ Provide feedback to product teams about customer requirements and market demands.
+ Act as an internal advocate for strategic accounts, helping to shape the overall customer journey and product offerings.
+ Sales Reporting & Forecasting:
+ Maintain accurate forecasting of sales activities and account status.
+ Track and report on sales progress, customer engagement, and deal status to leadership.
Required Qualifications:
+ Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
+ 5+ years of experience in sales, with at least 2 years focused on managing and growing strategic accounts, ideally within a SaaS or technology-driven industry.
+ Proven track record of achieving and exceeding sales targets, with experience handling large, complex sales cycles.
+ Excellent communication, negotiation, and presentation skills.
+ Strong business acumen and the ability to understand and address customer pain points and objectives.
+ Experience using CRM tools (Salesforce, HubSpot, etc.) to manage pipeline and accounts.
Preferred Qualifications:
+ Experience with enterprise-level SaaS sales.
+ Ability to work in a fast-paced, dynamic environment.
+ Strong leadership skills and the ability to influence cross-functional teams.
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