Strategic Account Manager (R-17005)
Dun & Bradstreet
Why We Work at Dun & BradstreetDun & Bradstreet unlocks the power of data through analytics, creating a better tomorrow. Each day, we are finding new ways to strengthen our award-winning culture and accelerate creativity, innovation and growth. Our 6,000+ global team members are passionate about what we do. We are dedicated to helping clients turn uncertainty into confidence, risk into opportunity and potential into prosperity. Bold and diverse thinkers are always welcome. Come join us! Learn more at .Key ResponsibilitiesComplete ownership of existing accounts Periodic meetings with all customers in the portfolioEnsuring touch points in different business segment of customers in the portfolio.Ensure retention rate of 85% and upwards on the existing account baseExplore opportunities of upselling accounts through cross- sell / upsell via other D&B product & offeringsEnsuring upsell of ESG reports to all customers in the portfolioIdentifying market research opportunities in the existing accounts and build pipeline of the same Identification and planning through risk profiling – high / low and accordingly plan sales and revenue fulfillment Ensuring timely renewal of all the existing accounts while maintaining service levels and escalations both internally and externallyResponsible for the overall accounts receivables, document collection for the allotted accountsProvide industry updates / D&B updates on products, literature, CFO club initiatives, etc., at regular intervals to clients and maintain a constant relationship with the existing customers through courtesy meetings Ensure bundled sales of D-U-N-S registered & ESG registered in existing accounts, comprising at least 35% of volumes allocated Would be responsible for the business targets of selfAlways ensure process adherence and error free timely delivery of projectsLiaising with the operations team for a smooth delivery of the product and ensuring the service expectations of the customers are met Maintaining the data / client contact details in appropriate data warehouses hygienicallyProgress reviews and forecasting reports are filed periodically as required by the management Regular update of all the activities in the tools provided and track the movement of all such activitiesKey RequirementsMBA or any post-graduation with relevant experience of 3-5 years in business development. Should have good knowledge of the local commercial and industrial belts.Ability to comprehend and analyze financial statements. Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment.Should not have apprehensions to travel beyond city limits for the interest of business. Strong analytical skills and ability to provide value added insights.Possesses excellent MS-Excel, MS-PowerPoint, and MS-Word skillsAll Dun & Bradstreet job postings can be found at and . Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
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