Minneapolis, MN, United States
8 hours ago
Strategic Initiatives - Business Banking

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Within the Business Banking Client Segment at U.S. Bank, multiple large and complex verticals are responsible for delivering high-impact products and services to business clients of all sizes.

As a Strategic Initiatives lead, you will drive senior-level communications and governance processes to support segment-wide prioritization, performance and results. In this role you will:

Create executive-level content to drive segment connectivity and showcase overall segment performance, strengths and opportunitiesEvolve and enhance governance routines to ensure senior stakeholder alignment on priorities, resource allocation and progress toward segment goalsCollaborate with cross-functional teams to promote seamless integration and coordination in the execution of strategiesMonitor and assess the progress of strategic initiatives, identifying potential risks, and recommending corrective actions as necessarySupport client and banker feedback loops to inform segment strategyProvide input in business and strategic planning, and help execute initiatives in support of segment strategyDevelop trusted relationships with senior leaders and key business partnersGive guidance and support to team members, fostering a culture of accountability and continuous improvement

Preferred Skills/Experience

Master’s degree (postgraduate, MBA or equivalent study)Payments, banking, or SMB software expertise Experience in a high-pressure matrixed environment with exposure to multidisciplinary teams and/or involvement with a top-tier consulting firmExecutive presence and ability to influence without authorityProblem solver with an ownership mindset, instead of facilitatorExceptional strategic, analytical, and storyboarding skillsHighly effective written and verbal communication skillsDetail-orientation with strong organizational skills and ability to adapt to changePositive, consultative approach to business problems and team members

Product Managers at U.S. Bank are customer obsessed in driving product planning, visioning, development, management, and customer experience to deliver on our human plus digital product strategy and staying one step ahead of evolving economic, technological, and customer needs. Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions). Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.
RESPONSIBILITIES
PRODUCT PROFITABILITY
Option A (Product P&L enablement):  Drives product profitability and performance , managing short- and long-term outcomes of product portfolio including connection to roadmap, Objectives and Key Results, and strategic investments.
Option B (Product P&L ownership):  Plans, develops, and manages product Profit & Loss statements (e.g., pricing, marketing budgets), short- and long-term outcomes and business value of product portfolio including connection to roadmap, Objectives and Key Results, and strategic investments.     
PRODUCT STRATEGY, VISION, AND PLANNING
Pulls from market and competitive insights, customer needs, and internal business priorities to create the product vision (target customer segments, markets, channels, go to market approach, and value propositions).
Aligns this strategic vision with cross-functional stakeholders to shape product roadmap, investment areas and success measures.
Has technical know-how, understand the product technical architecture, understand the economics of technical investments, e.g., buy vs. build, total cost of ownership “TCO”.
PRODUCT DEVELOPMENT
Drives product development and actively engages cross-functional stakeholders to enable faster speed to market and maximize return on spend in decision making for the product roadmap (e.g., issue resolution, MVP definition, ongoing prioritization).
Prioritizes resources across developing new products and reimagining existing products.
CHANNEL ALIGNMENT AND MANAGEMENT
Manages across channels to define and deliver product performance goals (e.g., revenue, customer experience, etc.).
Gathers competitive, customer, market, and internal business priorities to design, develop, and continually optimize digital solutions that drive adoption, engagement, and growth across both digital and human customer interactions. 
Leverages enterprise platforms and capabilities, to improve speed to market and drive both development and ongoing support cost efficiencies e.g., provide more functionality for same investment or same amount of functionality for less investment.  
ADOPTION
Prove out product-market fit by finding raving fans, co-creating solutions, driving product demand, activation, and engagement.
CUSTOMER EXPERIENCE RESEARCH, INSIGHT AND EXECUTION
Identifies initial and ongoing product-market fit by communicating and incorporating customer/user needs, competitive landscape, business objectives, the bank's strategic advantage and economic environment to enhance new or existing products.
Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).
GO TO MARKET AND SALES ALL CHANNELS
Engages with enabling functions (e.g., marketing, sales, training, operations, go to market, etc.) to position and promote supported and planned products to achieve business goals.
PERFORMANCE MEASUREMENT AND OPTIMIZATION
Develops, analyses, monitors, and reports on performance metrics from internal and external sources to identify key trends and opportunities for continuous improvement. Uses performance metrics to drive towards progress on identified strategies and initiatives.
Influences and drives alignment across functions, channels, and lines of business to set product strategy, manage performance, and optimize execution.
MARKETING AND ANALYTICS
With marketing, defines and influences multi-channel marketing strategy, budget, and key performance indicators to drive growth.


The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $133,365.00 - $156,900.00 - $172,590.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
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