Norfolk, VA, US
4 days ago
Strategic Program Manager, Benefits

ADP is hiring a Strategic Program Manager - Benefits. The Strategic Program Manager will be responsible for the oversight of multiple, complex, and strategically aligned projects within ADP Comprehensive Services and aligned to the managed benefits offering. Projects will include, but are not limited to revenue generation, cost reduction, application or process enhancements, contact center technology, infrastructure initiatives or compliance and statutory requirements and will be critical to achieving Comprehensive Services strategic goals. The Program Manager will partner with a team of matrixed resources to achieve desired benefits and goals. In addition to project team resources, this position will be the primary interface with vendors, corporate IT, sales, and division and regional leadership.

At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.

RESPONSIBILITIES:

Partner with sales supporting complex questions around contracts, capabilities, or prospect fit as well as training and education. Strategically present options to drive the growth of ADP’s Workforce Now benefits technology and managed benefits offering Present to sales leaders and client services leadership on top projects in the managed benefits offering Execute and own changes in the offering end-to-end including maintaining an up to date roadmap for active and approaching changes.  Ensure business realization of strategic objectives through the management of multiple, strategically aligned projects. These projects are highly complex, have multiple dependencies, and have significant impact on organizational goals by solving compound business problems. Responsible for reviewing and monitoring all projects within the program, and ensuring projects are aligned to meet the business vision Develops strong partnership with and provide unique insight to the Executive Sponsor(s) of top projects Responsible for all aspects of program communication which includes but is not limited to consistent project level reporting, executive level reporting (Executive Sponsor, GM, Regional Exec's) project and program communication plans, meeting agendas and recaps. Drive results across a team of matrixed associates representing all functional and support areas to ensure realization of program strategic objective

QUALIFICATIONS REQUIRED:

Bachelor's Degree or equivalent in education & experience Related experience in Product Ownership, Strategic Consulting, Project/Program Management, or other relevant fields

BONUS POINTS FOR THESE: Preferred Qualifications

Experience with complex strategic challenges  Ability to push organizational thinking beyond what we do today Curiosity to go find out how something else works or how someone else does something we are considering Knowledge of ADP benefits solutions and technology Excellent communication skills (written/verbal) with strong presentation and facilitation skills with the ability to interact all levels of leadership. Strong problem-solving, strategic thinking and analytical skills. Excellent PC skills including strong knowledge of MS Office Suite

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Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

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