Job Description:

A. Accountabilities

The jobholder will be working as key role to management of a variety of repair topics covering all structural ATAs for all airbus commercial aircraft:

1. Accountable for providing airlines with all appropriate instructions to repair aircraft and damaged structural parts while taking into account airworthiness requirements and operator time constraints;

2. Accountable for providing AOG End-to-end structure repair solution to Chinese customers, bridging technical and spares;

3.Accountable for working as part of a team of dedicated individuals based in Toulouse, Beijing, Malaysia and USA.

B. Main activities

1. Analyse customer’s queries related to structural damages and substantiate the repair query for efficient treatment by relevant Design offices. And provide end-to-end solution to customers’ structure repair AOG/Critical/Regular queries related to design and documentation.

2. Collaborate and liaise closely with Spare solution team/AOG spare team/Airbus Spares/Satair to ensure that all repair solutions take into account the availability of parts for each repair.

3. Adhere to the ‘Follow the Sun’ working principles, and follow the Airbus processes in place for the Repair Solutions activity

4. Ensure transfer of in-service experience and maintenance activities to the management, to other divisions of Customer Services and Airbus design organization including vendors.

5. Participate to the Daily Operational Meeting and report any topic that becomes critical or requires escalation.

6. Liaise closely with Airbus Customer Support directors and the Field service community to ensure alignment on sensitive topics.

7. Adhere to agreed internal quality guidelines. And identify and follow up on damages related to potentially safety critical items.

8. Assist operators on-site for structural damage evaluation or repair work performance, if required.

C. Outputs

1. Manage structure repair dossier about 600 per year.

2. Escalate the dossier into DOM if required.

3. Support other team members as back-up and on-duty in holiday

D. Personal & interpersonal & Professional skills

1. Bachelor’s degree and above in Aeronautics, Aerospace Engineering

2. Min 1-3 years relevant work experience in aerospace and the aircraft maintenance, repair and overhaul industry.

3. Knowledge of maintenance repair practices, equipment and ways of working

4. Strong interpersonal skills, ability to lead and work with multidisciplinary teams in various locations

5. Flexible, able to work under pressure and work in shift.

6. Good writing and verbal language skills both in English and Chinese.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus (China) Enterprise Management and Services Co.Limited

Employment Type:

Fixed term

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Experience Level:

Professional

Job Family:

Customer Eng.&Technical Support&Services <JF-CS-PS>

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