Job Overview:
Under direct supervision, performs general entry-level departmental duties or special projects, as assigned.
Job Requirements:
2 years High School Education
Willingness to follow instructions and learn about the functional area where assigned
Job Responsibilities:
Under direct supervision, performs general entry-level departmental duties or special projects, as assigned.
Other job-related information:
Working Conditions:
Climbing - Occasionally
Hearing: Conversation - Frequently
Hearing: Other Sounds - Occasionally
Kneeling - Occasionally
Lifting 50+ Lbs - Rarely
Lifting <50 Lbs - Occasionally
Pulling - Rarely
Pushing - Rarely
Reaching - Occasionally
Sitting - Frequently
Standing - Frequently
Stooping - Occasionally
Talking - Occasionally
Use of Hands - Frequently
Color Vision - Occasionally
Visual Acuity: Far - Occasionally
Visual Acuity: Near - Occasionally
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community