Posting Details Posting Information

Requisition 202400129ST Title Student Employee-Academic Success Center-Welcome Desk Ambassador Employee Class Student Employee College Work Study Position No Department Academic Success Center Division Division of Academic Affairs Hours per week 15-18 hours Hiring Rate $10.00 per hour Preferred Student Classification Nature & Purpose of Position Responsibilities:· Greet each guest and offer assistance as needed· Provide information on services, programs at university-wide functions, and outreach events· Answer incoming calls· Recommend and connect students to appropriate services· Assist students with making appointments· Evaluate ASC emails· Contribute to the planning and execution of department events· Triage student alerts to connect with appropriate services· Aid students with appointment check-ins· Communicate effectively with professional staff and other student staff· Collaborate with other departments to meet student needs· Promote ASC services and programs at outreach events· Contribute to marketing ideas to build our brand· Regularly attend training and staff meetings· Create and maintain a semester schedule that correlates to the Ambassador job requirements· Responsible for administrative support tasks not limited to maintaining the office, assisting office staff, maintaining some departmental records, light data entry, running on-campus errands, preparing reports, and helping with other administrative tasks as needed. Other Requirements for the Position Punctual, approachable, and passionate about student success
Strong problem-solving skills
Work well in a team and on independent projects
Ability to work with a student population
Effective time management skills
Excellent oral and written communication skills
Computer Skills (Office 365 applications, Zoom and Blackboard) Open Date 04/29/2024 Position Number Contact Information

Contact Name & Title Michelle Seagraves- Operations Coordinator Contact Phone 936-294-3357 Contact Email mls119@shsu.edu Contact Building & Room # Contact Fax Contact Instructions Summary EEO Statement

EEO Statement Sam Houston State University is an Equal Employment Opportunity/Affirmative Action Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, religion, sex, national origin, age, veteran status, disability status, sexual orientation, pregnancy, or gender identity or expression. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security sensitive positions at SHSU require background checks in accordance with Education Code § 51.215.

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