Student Experience Coordinator (Summer 2025)TorquayFull Time/Fixed Term
Join EF Education First as a Student Services Coordinator this summer and gain valuable work experience in a multicultural environment. Create a home away from home for young people from around the world, and make a positive impact in their international experience.

 About the company:  EF Education First is a global leader in culturally immersive education, offering travel, language, cultural exchange, and academic programs around the world. At EF International Language Campuses, we welcome students from around the world to participate in programs that combine language learning and cultural immersion. Learn more about careers at EF here. 
Your Role:Working as a Student Services Coordinator is a unique opportunity to enhance your customer service skills in an international setting. As the face of EF, you'll welcome students, create a vibrant atmosphere, and handle various tasks, making each day dynamic and rewarding. This 4-12 week position, running throughout June, July, and August on a fixed-term contract, offers valuable cross-departmental experience and opens doors to future opportunities within the company. Work closely with students and staff, honing communication and problem-solving skills. Responsibilities: Process incoming bookings, modifications, and cancellations  Collaborate with sales offices to manage enrolments, ensuring compliance, and proper capacity management for school/accommodation Rotate reception duties  Address daily student inquiries and assist those wanting to make course changes Coordinate arrival transfers Handle direct sales inquiries, conduct school tours, and provide quotations Maintain a tidy, and professional reception area Share the emergency phone duties on rota Requirements: Proficient in English  Excellent attention to detail Customer service experience Passion for delivering quality customer service Ability to work in a high-paced environment  Demonstrate a mindset of going above and beyond Flexibility with working hours may be required Experience working with kids and teens (preferred) Clear DBS check and two references Right to work in the UK  Why you will love working here: Continuous professional development Work in a truly international environment Regular social events Ambition is nurtured, and fast-tracked career enhancement opportunities are provided Staff are encouraged to innovate and take ownership of their ideas  Global career opportunities and permanent employment First aid and safeguarding training Summer camp canteen    Subsidised accommodation available if necessary    Spend summer by the sea    Close knit team local to the area  What our staff say: “I love being exposed to different cultures and I get to practice other languages.” “I like all the staff and we work as a team. I also like the diversity we have within the school – both students and staff.” ‘‘Lots of career development and professional experience, amazing friends and memories in different countries.’’ ‘‘Take all the opportunities EF gives to you, even if you think they “won’t benefit you”, you may be surprised!’’ -----------------------------------------------  Equal Opportunity Statement: EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique.   Commitment to Safeguarding: EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment.