The Student Services Coordinator I position is a new position within Student Financial Support. This position is responsible for assisting with a variety of federal student aid projects and processes. This is a 1-year, benefited position (January 2025 through December 2025). The department will entertain 50% - 100% percent of time (20-40 hours per week) in the reviewing and hiring process.
The successful applicant must be friendly and enjoy working with people (staff and students). They should also be accurate and detail oriented, self-motivated, organized, and able to work in a fast-paced office as a selfless team member.
This is an on-campus position in Logan.
ResponsibilitiesThe Student Services Coordinator will be part of the larger Student Financial Support team and will work collaboratively with all office staff. This is a great opportunity to gain hands-on experience and to learn the intricate details of federal student aid and institutional scholarships. Duties and responsibilities may include:
Customer ServicePolicy & Procedure updatesReviewing daily and weekly reportsCompleting ServiceNow tasksAuditing and/or reconciling accounts QualificationsMinimum Qualifications
Two years of experience in an office setting or an associate degree/vocational training is required.Preferred Qualifications
Experience in Higher EducationUtah State University ExperienceKnowledge, Skills, and Abilities:
Strong computer experience—including Excel and Microsoft SuiteDemonstrated experience in completing tasks and assignmentsSolid communication skillsProblem solving skillsCustomer Service skillsWillingness to learn and acquire new skillsFast learner, quality consciousness and committed to deadlinesDependable with a strong work ethic and the ability to work without supervisionAbility to work under pressure in a fast-paced office environmentExcellent attention to detail and organizational skillsDeductive reasoning and problem-solving skills Required DocumentsAlong with the online application, please attach:
Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”Cover Letter to be typed/pasted at the end of your application**Document size may not exceed 10 MB.**
Advertised Salary Minimum $31,000 (40 Hours); Commensurate with experience, plus excellence benefits. ADAEmployees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.
University HighlightsFounded in 1888, Utah State University is Utah’s premier land-grant, public service university, with a strong commitment to excellence, access, and inclusion, empowering people to lead successful lives of involvement, innovation, and impact. Utah State provides high-quality education to 27,500-plus students locations throughout the state, including at three residential campuses, eight statewide campuses, and 23 education centers. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah’s counties. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.
Utah State is committed to cultivating a community of inclusive excellence where all perspectives, values, cultures, and identities are acknowledged, welcomed, and valued. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.
The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.
About the Region
U.S. News and World Report ranked Utah first for its strong economy, fiscal stability, education, and health care. Outstanding outdoor recreational opportunities abound throughout the state, including five national parks, 43 state parks and recreation areas, and 15 alpine ski resorts. The home of USU’s main campus, Logan, is a city of 54,000-plus people in a picturesque mountain valley 80 miles north of Salt Lake City. The Logan metro area claimed the top spot in the Milken Institute’s 2022 ranking for best-performing small cities in the nation.
*updated 04/2024
Notice of Non-discriminationIn its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:
Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266
Title IX Coordinator Cody Carmichael, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266
Mailing address: 5100 Old Main Hill, Logan, UT 84322
For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:
U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov
*updated 09/2023
Options Apply for this job onlineApplyShareShare this jobRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQsSoftware Powered by iCIMS