Student Services Coordinator - Waller Campus
Blinn College
Posting Details
Required Quals Summary High School Diploma or GED
3-5 years administrative support experience performing similar essential duties.
Practical and working knowledge of Word, Excel, Outlook; excellent verbal and written communication skills;
Maintain confidentiality Special Notes To Applicants This is a 12 month, benefits eligible position. Blinn College pays 100% of health insurance for full time employees, 50% for dependents, and two times your annual salary in life insurance benefits. Optional coverage’s can begin on your first active duty date. If you would like to review insurance benefits in advance, you can access the New Employee Benefits Guide online, http://www.ers.state.tx.us/New-Employee/Insurance/.
Leave time includes 96 hours vacation, 40 hours discretionary and 16 hours personal each year and 8 hours sick each month. Paid leave for college designated holiday’s, spring break, thanksgiving and Christmas break (approx. 25 days per year) Quick Link https://employment.blinn.edu/postings/12163 Position Details Principal Accountabilities Principal Accountabilities 1. Serves as liaison between students and the Waller campus Administrator.
2. Responds to basic requests for information via phone, email, or in-person using effective and professional verbal, nonverbal and/or written communication by providing information and answering questions/requests from visitors, faculty, staff, and students- directing each inquiries to appropriate Blinn resources, as needed.
3.Assists students in the admissions and registration processes including, but not limited to, collecting and tracking admissions paperwork, assisting students with registration problems, processing TSI information, and sell test tickets (TSIA2, ATI TEAS, etc.).
4. Assist students with questions about their NelNet accounts and facilitate contact with the Business Office if students need higher-level assistance.
5. Assists and educates students regarding their myBlinn account and registration.
6. Arranges schedules, and proctors academic testing and exams as needed.
7. Conducts special projects and assignments as directed.
8. Assists with completing necessary reports.
9. Responsible for opening/closing and securing the Office.
10. Plan and coordinate professional meetings and conferences – by organizing events and setting up travel arrangements, calendar invites, etc. Develops spreadsheets for room reservations, scheduling and utilization.
11. Oversees all office equipment and consumables to ensure proper stock and function and arranges for servicing and/or replenishment as needed. Monitor inventory and purchasing – by checking budget categories and preparing purchase requisitions, expense forms, reports, and supplies
12. Performs other duties as assigned. Minimum Qualifications Minimum Qualifications High School Diploma or GED
3-5 years administrative support experience performing similar essential duties.
Maintain confidentiality Minimum Competencies Minimum Competencies 1. Demonstrates a mastery of professional verbal and written communication to establish and maintain strong working relationships with internal and external partners. Must have excellent written and verbal communication skills and excellent public relation skills to effectively communicate and assist students, potential student, parents, supervisors, and peers – by telephone, in written format (letters/memos/emails), and in person..2. Ability to use Microsoft word, Microsoft Excel and other software programs which may be applicable in college admissions settings.3. Ability to handle multiple tasks.4. Organize, plan, and prioritize multiple work projects – by setting goals and timelines – with limited supervision and with a high degree of accuracy.5. Perform administrative activities as detailed in the principal accountabilities with a high degree of accuracy and attention to detail.6. Friendly customer service7. Knowledge of campus schedules, classrooms, labs, faculty and staff, strong organizational skills.8. Ability to work limited night and weekend hours.
Preferred Qualifications Preferred Qualifications 1. Associate degree or higher.2. Experience in higher education3. Experience with Blinn’s software platforms; Banner, myBlinn, etc.4. Certification in administrative or office applications
Preferred Competencies Preferred Competencies 1. Experience with Banner software.2. Experience with multiline phone software.3. Experience with financial aid.
Working Conditions Are there particular working conditions associated with this job that should be noted (I.E., working environment, hours of work, workspace, etc.)? No If 'Yes', please explain Physical and Mental Requirements Physical and Mental Requirements: Light lifting, under 15 lbs., Light carrying, under 15 lbs., Walking, Standing, Sitting, Operating office equipment, Seeing, Identifying colors, Depth perception, Hearing (with aid), Hearing (without aid), Writing, Counting, Reading, Telling time Custom Text One Environmental Requirements Environmental Requirements: Inside, Working closely with other, Working alone Custom Text Two Supplemental Questions
VEVRRA Federal Contractor – Priority referral protected veterans requested.
Position Information Requisition Number 2024076P Position Title Student Services Coordinator - Waller Campus Salary Range $33,280 DBM Rating B21 Job Type Full Time Job Category Professional/Staff Anticipated Start Date 11/01/2024 Campus Waller Application Deadline Extended Open Deadline FLSA Non-Exempt Security Sensitive? Yes Work Hours Monday-Friday, 8:00 am-5:00 pm Position Summary Information Objective The Waller Student Services Coordinator will assist students, parents, and other interested parties on the Blinn College Waller campus via telephone, web, walk-in traffic and email with their questions regarding the Waller campus, including class schedules, admissions, registration, financial aid, advising, and student account questions.Required Quals Summary High School Diploma or GED
3-5 years administrative support experience performing similar essential duties.
Practical and working knowledge of Word, Excel, Outlook; excellent verbal and written communication skills;
Maintain confidentiality Special Notes To Applicants This is a 12 month, benefits eligible position. Blinn College pays 100% of health insurance for full time employees, 50% for dependents, and two times your annual salary in life insurance benefits. Optional coverage’s can begin on your first active duty date. If you would like to review insurance benefits in advance, you can access the New Employee Benefits Guide online, http://www.ers.state.tx.us/New-Employee/Insurance/.
Leave time includes 96 hours vacation, 40 hours discretionary and 16 hours personal each year and 8 hours sick each month. Paid leave for college designated holiday’s, spring break, thanksgiving and Christmas break (approx. 25 days per year) Quick Link https://employment.blinn.edu/postings/12163 Position Details Principal Accountabilities Principal Accountabilities 1. Serves as liaison between students and the Waller campus Administrator.
2. Responds to basic requests for information via phone, email, or in-person using effective and professional verbal, nonverbal and/or written communication by providing information and answering questions/requests from visitors, faculty, staff, and students- directing each inquiries to appropriate Blinn resources, as needed.
3.Assists students in the admissions and registration processes including, but not limited to, collecting and tracking admissions paperwork, assisting students with registration problems, processing TSI information, and sell test tickets (TSIA2, ATI TEAS, etc.).
4. Assist students with questions about their NelNet accounts and facilitate contact with the Business Office if students need higher-level assistance.
5. Assists and educates students regarding their myBlinn account and registration.
6. Arranges schedules, and proctors academic testing and exams as needed.
7. Conducts special projects and assignments as directed.
8. Assists with completing necessary reports.
9. Responsible for opening/closing and securing the Office.
10. Plan and coordinate professional meetings and conferences – by organizing events and setting up travel arrangements, calendar invites, etc. Develops spreadsheets for room reservations, scheduling and utilization.
11. Oversees all office equipment and consumables to ensure proper stock and function and arranges for servicing and/or replenishment as needed. Monitor inventory and purchasing – by checking budget categories and preparing purchase requisitions, expense forms, reports, and supplies
12. Performs other duties as assigned. Minimum Qualifications Minimum Qualifications High School Diploma or GED
3-5 years administrative support experience performing similar essential duties.
Maintain confidentiality Minimum Competencies Minimum Competencies 1. Demonstrates a mastery of professional verbal and written communication to establish and maintain strong working relationships with internal and external partners. Must have excellent written and verbal communication skills and excellent public relation skills to effectively communicate and assist students, potential student, parents, supervisors, and peers – by telephone, in written format (letters/memos/emails), and in person..2. Ability to use Microsoft word, Microsoft Excel and other software programs which may be applicable in college admissions settings.3. Ability to handle multiple tasks.4. Organize, plan, and prioritize multiple work projects – by setting goals and timelines – with limited supervision and with a high degree of accuracy.5. Perform administrative activities as detailed in the principal accountabilities with a high degree of accuracy and attention to detail.6. Friendly customer service7. Knowledge of campus schedules, classrooms, labs, faculty and staff, strong organizational skills.8. Ability to work limited night and weekend hours.
Preferred Qualifications Preferred Qualifications 1. Associate degree or higher.2. Experience in higher education3. Experience with Blinn’s software platforms; Banner, myBlinn, etc.4. Certification in administrative or office applications
Preferred Competencies Preferred Competencies 1. Experience with Banner software.2. Experience with multiline phone software.3. Experience with financial aid.
Working Conditions Are there particular working conditions associated with this job that should be noted (I.E., working environment, hours of work, workspace, etc.)? No If 'Yes', please explain Physical and Mental Requirements Physical and Mental Requirements: Light lifting, under 15 lbs., Light carrying, under 15 lbs., Walking, Standing, Sitting, Operating office equipment, Seeing, Identifying colors, Depth perception, Hearing (with aid), Hearing (without aid), Writing, Counting, Reading, Telling time Custom Text One Environmental Requirements Environmental Requirements: Inside, Working closely with other, Working alone Custom Text Two Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you have a high school diploma or GED? Yes No * Do you have an Associate's degree or higher? Yes No * How many years of related work experience do you have? None 1-2 years 2 -3 years 3 - 4 years 5 + years * Please explain your proficiency using Microsoft Office Suites and at what proficiency level you are at using that application.(Open Ended Question)
* Describe your experience with handling confidential information.(Open Ended Question)
* Describe your experience planning and coordinating meetings.(Open Ended Question)
* How many years of experience do you have in customer service? None Less than 1 year 1 year 2 years 3 years 4 years More than 5 years * Describe any customer service experience that you have had.(Open Ended Question)
* Do you have experience in a higher education setting? Please describe.(Open Ended Question)
* Do you have working knowledge of Ellucian Banner? If so, please explain your experience and module worked with.(Open Ended Question)
* How did you hear about this employment opportunity? Advertisement (specify in next question below) Blinn Website Blinn Employee Internet Site (specify in next question below) Indeed Higher Ed Jobs HERC - Higher Education Recruitment Consortium TACC - Texas Association of Community Colleges Other (specify in next question below) If in the previous question you selected "Advertisement", "Internet Site", or "Other", please specify how you heard about this employment opportunity.(Open Ended Question)
* Please choose all that apply below. If you answer yes to any, please upload a copy of your DD214 or DD1300 in the optional documents section. For definition of claiming military employment preference please see the following website:http://www.statutes.legis.state.tx.us/Docs/GV/pdf/GV.657.pdf) Yes, I am a veteran, including a veteran with a disability. Yes, I am a veteran's spouse who has not remarried. Yes, I am the spouse of a member of the United States Armed Forces or Texas National Guard serving on active duty. Yes, I am an orphan of a veteran who was killed while on active duty. Yes, I am a veteran who received a dishonorable discharge from the military because I refused the COVID vaccine. Yes, I am claiming military employment preference. No, to all the above. * To be eligible for employment in the U.S. and at Blinn College, will you now or in the future require Blinn College to commence ("sponsor") an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called "sponsorship" for an employment-based visa status. Yes, I will now or in the future need H-1B visa sponsorship No, I will not need sponsorship now or in the future for an H-1B visa Are you employed part-time or full time in an overtime eligible position at another state agency or institution of higher education? Do you plan to continue your employment if hired at Blinn College? Yes, I am in an overtime eligible position and Yes I plan to continue Yes, I am in an overtime eligible position and No I do not plan to continue No, I am not in an overtime eligible position and Yes I plan to continue No, I am not in an overtime eligible position and No I do not plan to continue I am not employed by another state agency or institution of higher education Applicant Documents Required Documents Resume Cover Letter Optional Documents Unofficial Other Transcripts 1 Other Document 1 Unofficial Undergraduate Transcript DD214 (required for Veteran's or Veteran's preference) DD1300 (required for orphan's or surviving spouse)
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