Student Services Manager (Campbell River, BC)
Discovery Community College
Student Services Manager – Campbell River, BC
Discovery Community College (DCC) has an opening for the right individual to join our team as a Regional Operations Manager, based onsite from our Campbell River campus.
This position will be full time (exact schedule to be confirmed).
Salary range of $55,000 to $60,000 per annum.
The Regional Operations Manager plays a crucial role in DCC’s administration. They are responsible for ensuring the smooth operation of the college campus, creating a safe environment, and promoting enrollment.
If you're considering a career in post-secondary administration, this role might be a great fit for you.
+ Increasing Enrollment :
+ Collaborate with other departments (such as marketing and admissions) to set admission goals.
+ Develop strategies to boost enrollment rates for the upcoming cohorts.
+ Create a team of advocates for community outreach and program promotion.
+ Implementing Policies :
+ Enforce DCCs policies and procedures.
+ Address safety concerns, mediation, and student well-being.
+ Ensure policies align with the college's mission and guidelines.
+ Communication and Marketing :
+ Promote DCCs programs through direct marketing initiatives.
+ Use social media to reach prospective and current students.
+ Direct interested students to admission and student services.
+ Campus Safety and Security :
+ Implement on-campus security procedures.
+ Inspect campus grounds for safety hazards.
+ Enforce building and staffing hours.
+ Student Services :
+ Solve everyday problems related to student welfare.
+ Manage Student Retention programs
+ Maintain good professional relationships with administrators, faculty, and students.
+ Record Keeping and Documentation :
+ Complete all necessary paperwork and documentation.
+ Monitor student record maintenance and reporting on academic and financial matters.
+ Team Management :
+ Maintain good professional relationships with administrators, faculty, and students.
QUALIFICATIONS / KEY ATTRIBUTES:
+ Diploma (preferably in education, business, or a related field) or equivalent experience/other education.
+ Experience in education administration or related roles.
+ Strong communication and leadership skills.
+ Knowledge of safety protocols and policies.
+ Action orientated.
+ Innovative/creative.
+ Resourceful.
+ Respects peoples’ individuality and differences.
+ Engaging/effective communicator.
+ Committed to sharing knowledge and best practices.
+ Have a global perspective.
+ Embraces change.
+ Client/customer focused.
+ Resilient.
Remember, a Regional Operations Manager is the face of customer service, ensuring a positive experience for students, staff, and faculty.
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