Description Amazon Visual Innovation Team builds the world’s best online shopping experience through video, photography, graphic design, 3D and usability design enabling millions of customers to make more informed purchasing decisions. Visual Innovation at Amazon is a large and fast-growing network of teams located throughout North America, Europe, Asia and Middle East focusing on fashion and product video capture, photography and photo retouching, graphic design, CGI production, automated image acquisition, and image support services. We are continually innovating and setting new industry standards for showcasing 10s of millions of products across multiple global marketplaces. We are obsessed with innovating on behalf of our customers, and continually push beyond the boundaries of traditional e-commerce photography and videography. Amazon is looking for an experienced Studio Operations Lead in a commercial photography studio environment. As a Studio Operations Lead, you will oversee the workflow, own procurement, inventory, accounting compliance and loss prevention of product. You coordinate directly with Studio, Business partners, FC/facility and logistics teams to ensure seamless planning for product requiring imaging. You are responsible for short and long-term operational planning, including allocating labor, leading daily planning meetings, and assigning job duties. You will forecast future volumes and make plans to ensure capacity meets demand, creating contingency plans and reacting quickly to changing priorities. As a leader in the studio, you ensure standard operating procedures are followed, identify inefficiencies in workflow and drive a culture of continuous improvement. You collaborate and share best practices with your peers worldwide, delivering innovative operating procedures that can scale at high volumes while motivating a team of people to deliver results. Key job responsibilities - Planning and overseeing the flow of product and digital assets through all stages of the studio workflow - Using systems/data to track and plan for volume and flow of product that requires imaging - Contributing Kaizen expertise and driving a culture of continuous improvement within studio and/or region - Collecting and analyzing data and testing solutions for process improvements and new initiatives - Regularly reporting key productivity and quality metrics to stakeholders - Implementing studio-wide safety programs including disaster preparedness - Mentoring, training and development of Studio Operations team - Creating training and process documentation About the team Inclusive team culture At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work Life Balance We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional. Basic Qualifications - Bachelor’s degree or equivalent required - 5+ years experience in a high volume, high production operations environment - Experience identifying and implementing process improvements, preferably with LEAN or Six Sigma methodology - Proficiency with Microsoft Office Suite - Strong proficiency in analysis tools including SQL, QuickSight or any other relevant software - Experience managing function - Experience defining requirements and using data and metrics to draw business insights - Experience making business recommendations and influencing stakeholders Preferred Qualifications - Previous experience working in a high volume commercial studio, or fulfillment center - Experience successfully leading teams/functions through change - Proficiency using multiple platforms and software to create/measure productivity and other operational metrics - Project management skills - Excellent analytical & problem solving skills - Ability to influence and build successful working relationships with a diverse set of partners