Introduction We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself. Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers. Overview The Studio Project Manager supports Gallagher’s Art Department, a global in-house creative agency, by actively managing assigned projects and coordinating various resources to uphold project timing expectations and optimize utilization of available resources. This role serves as an integral bridge to ensure projects, tasks and resource allocations move fluidly across multiple time zones and teams to prioritize the Global Resourcing model that enables timely execution of projects. With a deep understanding of talent pool skillsets and Art Department project workflows and systems, the Studio Project Manager proactively contributes to overall team efficiency and adherence to quality and timing standards. As a representative of the global Art Department in support of time zones where an Account Manager is not aligned, this role is a key driver in maintaining our high standards of meeting or exceeding stakeholder expectations and providing prompt, clear communication on projects. How you'll make an impact Project Managment Appropriately triages new requests within their time zone and communicates with stakeholders and internal teams as needed to ensure understanding and receipt of complete information to begin project work, and sets timing and/or follow-up expectations. Manages assigned projects to ensure flawless execution, quality control and timely release of deliverables to meet deadlines. This includes, but is not limited to, coordination and meeting with internal teams, assessment and communication of project requirements, file pick-up direction and folder set-up, reviewing proof edits and stakeholder feedback, and adhering to internal processes and direction. Proactively coordinates with Account Services, Studio Leads and stakeholders to maintain and communicate project statuses and connect on needs or issues in a timely manner. Helps avoid delays in client feedback by utilizing effective reminder tactics as well as proactively escalating and addressing issues where timelines are in jeopardy or other information is needed in order for the Art Department team to proceed as scheduled. Resource Allocation/Planning Allocates resources for all Studio Team ‘condition’ projects spanning multiple time zones in service of the Global Resourcing model and expectations. Follow-up to ensure these expectations are met through regular updates and clear communication across Studio Resource Leads and Account Services, as required. Proactively re-allocates tasks and proofs as needed to prioritize the function of the Global Resourcing model and optimize resources and project timing. Maintains a nuanced understanding of Studio Team resource skillsets/shortcomings to optimize appropriate task allocation. Proactively monitors availability, risks, capacity constraints, and outages, ensuring balanced priorities and solving for or escalating impacts to projects. Along with Studio Leads, responsible for proofreader team resource oversight and utilization; the proofreader role allocation is shared between Core and Studio teams. About you Bachelor’s degree in marketing, Business Administration, or related field. Minimum 3 years relevant project management in a creative agency setting, with a proven track record in resource management and project prioritization. Professional and conversational fluency in English is a must, with proven client-facing communication and soft skills, both written and verbal. Proficiency in project management and resourcing software, Workfront preferred. The ability to work independently with minimal supervision and within a collaborative team environment is required. Experience working with creative teams in the financial or insurance industry is a plus. Production, design or other applicable background experience is preferred. Unflappable organizational, time management and problem-solving skills. Track record of proactive initiation and solution-oriented approach to challenges. A team player who works respectfully with the global Art Department team members. Next-level attention to detail with an ability to manage many projects and priorities at once. Possesses a flexible approach to change; works effectively in a variety of situations; constantly seeks improvements. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds. Additional Information We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.