Would you like to play a key role in our business?

Are you a service delivery coordinator looking for a new opportunity

Join Baker Hughes Oilfield Chemical Team

Partner with the best

The Service Delivery Coordinator - San Antonio/Pleasanton ensures that Baker Hughes maximizes its short- and long-term revenue, profit, and cash collection opportunities by ensuring flawless execution, on-time delivery, contract adherence, and cash collection for the assigned jobs. This position will coordinate the required job activities across organizational boundaries to ensure Baker Hughes executes the job in line with customer expectations and contract terms and conditions.

As a Service Delivery Coordinator, you will be responsible for:

Protect the health and safety of our personnel and the environment.

Conduct all activities in line with our non-negotiables, applicable processes and cultural pillars.

Ensuring the assigned contracts/quotes are fully understood and capitalized upon.

Responsible for scheduling and dispatching of resources in line with job requirements.

Primary contact for client for job preparation, execution, and closeout, and as such, will manage the relationship to ensure business success for Baker Hughes.

Be familiar with the assigned client’s MOC/escalation process to ensure the proper process is followed when there is a risk of not achieving the client's objectives (e.g., clients asking Baker Hughes to operate outside of product specifications, clients asking Baker Hughes to execute work in a way that is not aligned with the Baker Hughes SOP).

Prompt escalation of issues that can impact service delivery.

Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash

Fuel your passion

To be successful in this role you will:

Requirements:

Have a related education or 5-yrs equivalent experience in Chemicals/Service and Delivery Oil & Gas

Experienced in leading small teams to deliver outcomes at a fast pace/ high pressure environment.

Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead small teams

Ability to manage multiple project and deadlines

Successful at building relationships and collaborating to resolve problems.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Work schedule: Monday to Friday 8:00am to 5:00pm

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.

Join us, and you can expect:

Contemporary work-life balance policies and wellbeing activities

Comprehensive private medical care options

Safety net of life insurance and disability programs

Tailored financial programs

Education Assistance

Generous Parental Leave

Mental Health resources, Virtual Therapy Programs

Dependent and Partners Care

Pet Insurance

Additional elected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.