General Information Job Title: SUD Program Manager Contact: Human Resources, (907)228-9316 Date Posted: 02/13/2025 Location: Behavioral Health Compensation and Hours Minimum Salary: $30.37/Hour Maximum Salary: $45.56/Hour Type of Job: Full Time Hours per Week: 40 Benefits: Health/Dental/Vision/401K Anticipated Job Duration: None Selected Apply Online Job Description Indian Preference in hiring is given to qualified enrolled members of Ketchikan Indian Community (KIC) and Native Americans consistent with P.L. 93-638 and in accordance with KIC policy and other applicable federal laws. Purpose Ketchikan Indian Community (KIC) job descriptions are a management tool to help organize duties and provide employees with the employer’s expectations with regard to a specific job classification. The responsibilities listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is a reasonable assignment for the position. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. Job Summary The Substance Abuse Program Manager develops the policies and processes of the substance abuse treatment programs to ensure adequate and focused treatment modalities for Tribal beneficiaries. Develops clinical protocols and oversees all substance abuse programs and services. Provides continual evaluation in an effort to improve service delivery consistent with quality improvement principles and practices to maintain state and federal licensure and certification. Job Duties & Responsibilities + This position is responsible for the delivery of professional substance abuse treatment and referral services to Native and Indian clients. + Performs a variety of casework activities including screening, intake and assessment, treatment planning and discharge planning. + Work includes a regular caseload, walk-in clients, telephone conferences; with individuals and families involving counseling in marital problems, parent/child relationships, alcohol and drug-related problems, grief, self-worth problems, batterers, survivors, crisis situations, and related social, emotional, and psychological problems. + Makes and receives referrals from other local agencies; establish rapport and cooperative working relationship with other programs and agencies. + Provides advocate services for clients in obtaining services from public agencies, lawyers, schools, or others concerned with the client. + Administrative duties include analyzing and writing reports, provide substance abuse program direction, and staff supervision. Assignments are performed with considerable independence and are reviewed by the Behavioral Health Director and Clinical Supervisor through staffing, monthly reports, and quarterly reviews for effectiveness reflected in ongoing or completed casework. + Attends meetings, conferences and workshops in order to more effectively assist clients. + Directly supervises the substance abuse staff and provides clinical supervision to all providers within the substance abuse treatment programs of the Behavioral Health Department. + Other duties as assigned Minimum Qualifications (Education & Experience) + Certification at a CDC II preferred, CDC Technician or CDC I required. + Minimum one-year experience in a mental health and/or substance abuse clinical setting. + Minimum one (1) year supervisory experience. + Experience in development and continuity of a behavioral health / social work component that includes: ­ Experience working the Alaska Native/American Indian communities; ­ Ability to effective resolve conflict and cope with crisis situations; and ­ Strong and timely documentation and assessment skills. + Progressive responsible administrative/management work that indicates ability to acquire the particular knowledge and skills needed to perform duties of this position. + A combination of relevant experience, education, and training may substitute for education and experience requirements on a year-for-year basis. + Proof of valid driver's license with acceptable driving record (when DL is required for the job). Preferred Qualifications (Education & Experience) + A Bachelor degree in the human service field and/or experience working with adults with substance abuse and/or mental illness. Necessary Knowledge, Skills, and Abilities + Knowledge of state and federal guidelines for clinical programs and “best practice” techniques. + Knowledge of supervisory practices; community organization/development principles and processes. + Knowledge of social problems experienced by Alaska Natives and American Indians. + Knowledge of culturally relevant counseling techniques and ceremonies. + Knowledge and ability to carry out federal confidentiality rules for clients seeking substance abuse services. + Knowledge and understanding of the ASAM Criteria. + Ability to provide substance abuse treatment services in a clinical and community-based setting. + Strong understanding and sensitivity to American Indian/Alaska Native (AI/AN) Tribal culture and lifestyle, working effectively with AI/AN populations. + Effective oral and written communication skills with sensitivity to the lifestyles of targeted participants. + Skills in operating personal computers using a variety of computer software. + Ability to establish and maintain cooperative working relationships with management, coworkers, and outside contacts. + Ability to maintain strict confidentiality and comply with all applicable federal and tribal privacy laws and KIC policy (HIPAA, HITECH, etc.). + Ability to learn and apply program/agency operating policies and procedures. + Ability to manage multiple priorities and tasks concurrently and meet deadlines. + Ability to work independently as well as with teams. KIC Competencies Cultural Competency: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum. Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition. Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers; always talk and act with customers in mind; and recognize working colleagues as customers. Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work. Working Conditions KIC Competencies The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and/or sit. The employee is occasionally required to walk, sit, climb, or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception. The noise level in the work environment is usually average. Conditions of Hire + May be required to possess and maintain a valid driver's license or capable of obtaining one, as well as be insurable by KIC’s company insurance. + KIC is a Drug-Free Workplace. All employees must adhere to KIC drug and alcohol policies and procedures to ensure a safe workplace. Employees must pass a pre-employment and subsequent random and/or for cause drug and alcohol screening to be eligible for and maintain employment. + KIC has several positions that must comply with the P.L. 101-630 Indian Child Protection and Family Violence Protection Act (ICPA); all employment offers in the "covered" classification are conditional until KIC has received a Federal criminal background check verifying eligibility to work in these programs. This Job Description describes the essential duties and qualifications. It is not an exhaustive statement of all the job duties, responsibilities, or qualifications; management has the exclusive right to alter or add to this job description at any time without notice. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional duties as assigned. Required Job Qualifications 01. Can you pass a drug test? 02. Are you 18 or older? 02.(a). Education - Do you have a GED or High School diploma 03. Do you have a pending charge or past conviction for DWI/DUI? 04. Do you have any pending charge(s) or past conviction(s) for possession of a controlled substance? 05. Has your driver's license, permit, or privilege ever been suspended or revoked? Back to List Apply Online