The Opportunity

As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness.

The Team

MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS.

The Impact

As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department’s Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties.  

Key responsibilities will include:

Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenanceHandle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releasesAssist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolutionWorking independently and in a team environment on these duties for individual and team wide successDetermine root cause of issues, provide solutions, and resolve matters independently without management supervisionImplementation and management of operational and supervisory procedures for the firmAbility to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory DirectorsSpecialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be requiredInvolved in complex problem resolution requiring higher level critical thinking dailyConsistently identify and report to management on trending and risk mitigation measures.FINRA Licenses as requiredEngage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin.Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking).

The Minimum Qualifications

FINRA Series 7 & 24 at time of application2+ years MMLIS experience and / or 4+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactionsHigh School Diploma/GED/HiSETPrincipals working 100% remotely may be subject to on-site inspection by MML and/or regulatorsCandidates residing within 50 miles of MassMutual office will be expected to work a Hybrid schedule of 3 days a week in the office

The Ideal Qualifications

3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory spaceExtensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet’s ENV2 platformAbility to work in a fast paced, ever-changing environmentHigh degree of ownership and sense of urgencyCollege degree preferred with a concentration in business or financePassion for embracing business process improvement opportunitiesHigh aptitude for effective problem resolutionMust be able to think independently and tactfully challenge the opinions of othersSuperior customer service skillsAbility to work in a fast paced, ever-changing environmentExcellent interpersonal skills; team player, self-motivated; patient demeanor; approachable styleHigh aptitude for effective problem resolutionStrong organizational and time management skills are essential

What to Expect as Part of MassMutual and the Team

Regular meetings with the MMLIS Cashiering TeamFocused one-on-one meetings with your managerAccess to mentorship opportunitiesNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platformsYour ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. EEO Statement (Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Salary Range: $69,000.00-$90,500.00