The Opportunity

As a Business Acceptance Consultant you will conduct back-office review and firm-acceptance of Inforce business submissions related to Brokerage, Direct and Third-Party Advisory accounts. Additionally, it is expected that you will assist when needed with Brokerage/Advisory Transfer of Assets and Money Movement items for Business Acceptance, Suitability and Best Interest requirements.

The Impact

As a Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on suitability concerns and guidelines.

Key Responsibilities Include:

Conduct back-office review and firm-acceptance of Inforce Account Maintenance business submissions related to Brokerage, Direct and Third-Party Advisory accounts. Additionally, it is expected that you will assist when needed with Brokerage/Advisory Transfer of Assets and Money Movement items for Business Acceptance, Suitability and Best Interest requirements. Review trading activity of registered representatives through supervisory control procedures and application of firm policies and procedures and will require the associate to eventually become a subject matter expert for all previously referenced lines of Inforce Business, including a solid understanding of our platforms and systems.Determine root cause of issues, provide solutions, and resolve matters independently without management supervision at times.Implementation and management of operational and supervisory procedures for the firm.Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory review of securities such as Options trading and Municipal Securities may be required. Involved daily in complex problem resolution requiring higher level critical thinking.Consult with registered representatives, Agency Supervisory Officers and Regional Supervisory Directors, providing guidance on suitability concerns and guidelines.Consistently identify and report to management on trending and risk mitigation measures.

The Minimum Qualifications

FINRA Series 7 & 24 required at time of application3+ years MMLIS experience and / or 5+ years experience with Brokerage/Advisory Transfer of Assets or Money Movement transactionsHigh School Diploma/GED/HiSET**Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators.

***Candidates residing within 50 miles of MassMutual office will be expected to work a Hybrid schedule of 3 days a week in the office

The Ideal Qualifications

5+ years MMLIS experience and / or 8+ years experience with Brokerage/Advisory Transfer of Assets or Money Movement transactionsSuperior customer service skillsExcellent interpersonal skills; team player, self-motivated; patient demeanor; approachable styleHigh aptitude for effective problem resolutionStrong organizational and time management skills are essential.Ability to work in a fast paced, ever changing environmentHigh degree of ownership and sense of urgencyCollege degree preferred with a concentration in business or financePassion for embracing business process improvement opportunitiesHigh aptitude for effective problem resolutionMust be able to think independently and tactfully challenge the opinions of others

What to Expect as Part of MassMutual and the Team

Regular meetings with the Elite Services teamFocused one-on-one meetings with your managerAccess to mentorship opportunitiesNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platforms

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#LI-REMOTE

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. EEO Statement (Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Salary Range: $84,100.00-$110,300.00