Are you passionate about baseball and providing exceptional guest experiences?
Delaware North Sportservice is seeking enthusiastic candidates for the Suite Supervisor position for the 2025 baseball season at Progressive Field in Cleveland, Ohio.
While the hiring process will commence in April 2025, we invite interested individuals to apply now to express their interest and join our pipeline of potential candidates.
To apply, please submit your resume for consideration.
Pay Range:$18.00-$25.00/hr
$18.00 - $25.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
Benefits
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
Weekly payEmployee assistance program Training and development opportunitiesEmployee discountsFlexible work schedulesEligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Responsibilities Oversee the daily operations of luxury suites during home games and events.Ensure top-notch guest service and satisfaction by addressing any issues prompty and professionally.Maintain high standards of food and beverage service.Manage suite attendants, providing guidance, training, and support as needed.Monitor suite inventory ensuring all areas are clean, stocked, and well maintained.Handle guest inquiries efficiently and courteously.Qualifications Must be at least 18 years old.Previous experience in a supervisory role within the hospitality or food service industry.Strong organizational and multitasking skills.Excellent communication and interpersonal skills.Ability to work flexible hours including evenings, weekends, and holidays as needed.Passion for providing exceptional customer service.Who We Are
Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.
At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.