The Room Attendant Team Lead works to support the MHA ministry by providing clean and comfortable accommodations and a warm and welcoming place where guests can relax and refresh their spirit. The Lead also represents the group of Room Attendants in communication, team building, and assignment quality and completion, and occasionally leads department devotional and prayer time in a manner consistent with MHA's mission, vision and values.
General Qualifications:
The Room Attendant Lead is a Ministerial position. Ministerial staff render their work, stewardship, relationships and behavior as evidence of being followers of Jesus Christ while embracing and affirming Mount Hermon Association, Inc.’s (“MHA”) Christian mission, vision, beliefs, culture code and standards of conduct. They are responsible for defining, cultivating and leading MHA’s Christian community, conference programs and retreats.
Key Job Accountabilities:
Leads Room Attendant Team through encouragement, providing direction, leading by example. Perform daily routine cleaning of housing units and complete the daily room service forms. Drive Mount Hermon vehicles safely around property. Report all custodial/maintenance issues to Manager. Adhere to all MHA safety regulations and maintain a safe environment for guests and employees. Return all lost and found items with a label giving location and date found to the Lost and Found desk in the Accommodations office. Help other teams complete rooms so that all locations are ready by check in time. Attend all Summer Staff and department meetings. Other duties as assigned by Manager.
Supervisory Responsibilities:
Provide direction to Summer Staff Room Attendants