As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. **Job Location (Full Address):** 601 Elmwood Ave, Rochester, New York, United States of America, 14642 **Opening:** Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500080 EVS SMH MGR Work Shift: UR - Day (United States of America) Range: UR URG 107 H Compensation Range: $23.06 - $32.29 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Oversees housekeeping, food and nutrition, hospital stores, transportation, and linen services in patient care areas, including scheduling work and ensuring established standards of quality and quantity are met. Interviews, hires, evaluates, and disciplines staff. Resolves patient complaints and service related problems. Identifies areas for improvement and ensures appropriate resolution is achieved. **ESSENTIAL FUNCTIONS** + Directs the work of Environmental Services team, schedules work and determines established standards of quality and quantity are met. Interviews, hires, evaluates, and disciplines staff. Verifies time worked and time cards. + Identifies areas for improvement and works collectively to ensure an appropriate resolution is achieved. + Trains employees on working procedures, operation and use of new equipment and materials, safety and University policies. Schedules employees for in-service training programs. + Forecasts and orders supplies from external venders for patient care, central department and linen operations using manual and computer systems. Ensures adequate supplies are received in a timely manner to meet the needs of customers, while controlling waste and misuse. + Participates in the collection of quality control and quality assurance data to meet the requirements of New York State Department of Health, JCAHO, OSHA, and other regulatory agencies, as well as department standards. + Conducts routine operational meetings with staff. Conducts in-service training programs for staff and other department personnel. Conducts monthly classes for Unit Support Assistant Program. + Responsible for resolving patient complaints and service related problems in assigned patient care areas. + Ensures departmental cleaning expectations are achieved for assigned areas. + May assist in development of departmental budget and oversees operating budget. Other duties as assigned. **MINIMUM EDUCATION & EXPERIENCE** + High School and 2 years of supervisory experience required + Or equivalent combination of education and experience **EOE Minorities / Females / Protected Veterans / Disabled:** The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations. Notice: If you are a **Current** **Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. **Learn. Discover. Heal. Create.** Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals At the University of Rochester, we commit to diversity, equity, and inclusion and united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.