Superintendent, Field Operations Job ID: 10104 Business Unit: New York City Transit Location: Various, United States Regular/Temporary: Regular Department: RTO FIELD OPERATIONS Date Posted: Jan 14, 2025 Description Title: General Superintendent, Field Operations First Date of Posting: 1/ 14/20 25 Last Date of Posting: 2 / 10 /2025 Authority: TA Department: Subways Division/Unit: Service Delivery, Field Operations Reports To: Assistant Chief Officer Work Location: Various Hours Of Work: Various Subways’ Division of Service Delivery employs 8,000 individuals who work together 24/7, 365 days a year to move millions of customers safely to their destination. Service Delivery employees operate 8,000+ trips per day. Do you have a passion for the transportation industry? If so, Subways is seeking dynamic and motivated individuals eager to join the Service Delivery team. Successful candidates will share our passion for delivering world class customer service to 5.6 millions of riders a day. Please Note: This posting is open for Internal Candidates only. Compensation Salary Range: $119,377.00 - $188,693.00 (Grade A) Responsibilities This position will direct and control daily operations, and oversee the performance of a district or unit, in order to provide safe, efficient and cost-effective service. The incumbent will develop and implement various process improvement initiatives to improve safety and proficiency of the workforce, and the customer experience. Selected candidates may be responsible for overseeing the performance of the District Corridor Plans. The selected candidate, regardless of the subdivision, will respond to and/or control departmental operations at major system emergencies or incidents; incumbents may also be responsible for overseeing multiple districts and/or subdivisions on the PM and Midnight tours. Education and Experience + A high school diploma/GED and ten (10) years of mass transit experience; of which five (5) years must have been in a supervisory/managerial capacity; -OR- + A satisfactory equivalent of education and experience. Desired Skills + Knowledge of rail rapid transit procedures, including emergency and safety procedures. Knowledge of MTA NYCT rules and regulations. + The ability to manage operational and administrative programs of considerable scope given tight deadlines and adverse conditions. + Excellent project management skills. Familiarity with new transit technology. + Familiarity with short term and long term capital project/budget planning. Sound decision making in emergency situations. + The ability to motivate staff and resolve conflicts. Excellent verbal and written communication skills. Selection Method Based on evaluation of education, skills, experience and interview. All appointments, with the exception of Department of Subways employees on MaBSTOA payroll, will be made on the NYCT payroll. Other Information As an employee of MTA-NYC Transit, you may be required to complete an annual financial disclosure statement with the State of New York, if your position earns more than $101,379.00 (this figure is subject to change) per year or if the position is designated as a policy maker. How To Apply Qualified applicants can submit an online application by clicking on the "APPLY NOW" button from either the CAREERS page or from the JOB DESCRIPTION page. If you have previously applied online for other positions, enter your User Name and Password. If it is your first registration, click on the CLICK HERE TO REGISTER hyperlink and enter a User Name and Password, then click on the REGISTER button. Equal Employment Opportunity MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.