NY HELP No Agency State Comptroller, Office of the Title Supervising Computer Operator, Item # 00619 Occupational Category I.T. Engineering, Sciences Salary Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $65001 to $82656 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Other (see below) "Other" Explanation Friday - Sunday, 5th Shift Hours Per Week 37.5 Workday From 7 PM To 7:30 AM Flextime allowed? No Mandatory overtime? Yes Compressed workweek allowed? No Telecommuting allowed? Yes County Rensselaer Street Address Office of the New York State Comptroller 365 Jordan Road City Troy State NY Zip Code 12180 Minimum Qualifications Competitive Qualifications: You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program, or eligible to transfer to this title under Section 56.2, 70.1 and or 70.4 of the Civil Service Law. Transfer: For 52.6, 70.1, or 70.4 transfer to a Supervising Computer Operator, salary grade (SG)-18, you must have one year of permanent competitive, or 55-b/55-c service in an approved title for transfer allocated to an SG-16 or above. Appointments via transfer must not result in second, consecutive transfer with an advancement of more than two S-grades or one M-grade. To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: https://careermobilityoffice.cs.ny.gov/cmo/ Duties Description • Create procedures in enterprise batch scheduling software according to instructions provided by technical staff.• Perform necessary actions to ensure proper execution of batch schedules.• Monitor enterprise batch schedule progress and report issues to the appropriate technical teams for resolution.• Review daily batch processing schedules and instructions with Operations staff to ensure they have a clear understanding of the task required to successfully execute the batch schedule. • Migrate programs and files into production libraries.• Review shift turnover reports and discuss the status with staff of previous shift.• Serve as lead or participate on special projects including writing new procedures and maintaining documentation. • Analyze job failures and take appropriate action to communicate and resolve the issue, following run book documentation or additional business user instructions provided. • Effectively communicate with technical staff when assisting in resolving job failures or completing ad hoc requests. • Document job failures and resolutions and notify appropriate staff.• Update shift turnover reports with key information relaying the status of batch schedules, job requests, and notice of issues encountered or items requiring follow-up. Additional Comments Knowledge, Skills, and Abilities:• Demonstrated excellent oral and written communication skills.• Demonstrated strong troubleshooting, problem solving and organizational skills.• Ability to manage multiple tasks and deadlines.• Ability to interact with technical and business staff.• Ability to work independently.Telecommuting: The Office of the New York State Comptroller (OSC) supports telecommuting where it is reasonable to do so based upon the agency’s mission and operational needs. Generally, employees new to OSC will be restricted from telecommuting for at least 8 calendar weeks. After the initial 8 calendar week restriction, if an employee’s primary residence location, duties, and work performance are aligned with telecommuting and operational needs they may be allowed to do so. Generally, OSC employees may telecommute up to 5 days per pay period but may be approved to telecommute less.Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers. Some positions may require additional credentials or a background check to verify your identity. Name Kathy Shellhamer Telephone 5184741924 Fax (518)486-6723 Email Address Jobs@osc.ny.gov Address Street Office of the New York State Comptroller, Division of Human Resources 110 State Street, 12th Floor City Albany State NY Zip Code 12236 Notes on Applying Submit a clear, concise cover letter and resume to https://www.osc.ny.gov/jobs/openings/supervising-computer-operator/102447 , no later than November12, 2024.Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy,copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments. Reference Item #00619-KKS on your cover letter for proper routing. If you have questions about this vacancy, please contact this Division representative: Division contact: Lisamarie Astarita, CIO_HR@osc.ny.gov