Client Reference Code: 2024-44410

Do you embrace change? Are you highly organized? Do you have strong project management skills? If so, you might be a great fit for our Supervisor of Contractor Support, a part of Spectrum’s Field Operations business unit.  

At Spectrum, we keep nearly 32 million customers connected across our 41-state footprint. Our mission is to integrate the highest quality service with clearly superior entertainment and communications products that consistently exceed the expectations of our growing customer base.  

BE PART OF THE CONNECTION  

As a Field Operations Supervisor of Contractor Support, you are collaborative and highly organized. You will be responsible for Contract Support, interacting with Contract Business Partners to ensure compliance with Spectrum specifications and requirements for installation, drop bury, and project related activity. In this role, you will also handle customer escalations, damage claim investigation and assist with onboarding of new service partners, and monitor workload to ensure completion of work when it is issued. 

WHAT OUR CONTRACTOR SUPPORT SUPERVISORS ENJOY MOST 

Achieving performance goals  Ensuring projects are completed timely and efficiently  The team-oriented culture  Building internal and external relationships 

WHAT YOU’LL BRING TO SPECTRUM 

Required Qualifications

Education: Bachelor's degree in electronics or equivalent experience  Experience: 5+ years of Field Technician work in residential, commercial and Multiple dwelling installation/service experience preferred, Experience in complex, structure cabling jobs that include interior/exterior installation of Cat5/Cat6 cabling, Experience in programming and installing routers, Internet gateway services, Layer2/3 Ethernet switches and wireless access points in commercial environments, Vendor Management Experience Skills: Project management, time management, communication, leadership, problem-solving, collaboration   

SPECTRUM CONNECTS YOU TO MORE 

Learning Culture: We invest in your learning through 160+ hours of training, hands-on experience, and mentoring to advance your skills Dynamic Growth: We invest in your learning, and provide paid training and opportunities to move up and around the company Competitive Pay: Generous starting pay  Total Rewards:See all the ways we invest in you—at work and in life 

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Job Code : TOP445

2024-44410
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
FCC Unit: 13527 Business Unit: Field Operations Zip Code: 78753

Who You Are Matters Here

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