Lowell, Massachusetts, USA
33 days ago
Supervisor, Dietary & Food Services

Come join the Supervisory team in the Dietary & Food Services department at Lowell General Hospital. This is a great opportunity to work close to home in a family friendly community hospital. If you love working in food service and have strong leadership and customer service skills, Lowell General Hospital offers career growth and experience in all aspects of food service!

Hours: 40 hours per week, 12pm-8:30pm

Every other weekend (Saturday & Sunday) and every other holiday shifts required

Location: Lowell General Hospital- Main Campus

Job Overview 

This position is responsible for the preparation, cooking and presentation of all foods for patient and consumer consumption. Responsible for the sanitation of all applicable production and storage areas. Responsible for direct supervision of all kitchen staff, cash handling and opening and closing of the department. Supervises and implements work standards, sanitation and personal hygiene requirements in accordance with local, state, and federal regulations. 

Minimum Qualifications: 

1. High School diploma or equivalent.

2. Required certification(s) based on location. 

3. One (1) year food service experience

Preferred Qualifications: 

1. Associate’s Degree or Bachelor’s Degree. 

2. Three (3) years’ food service experience in a health care facility with demonstrated leadership ability.  

3. ServSafe certification. 

4. Allergy Awareness certification.

Duties and Responsibilities:
 1. Opens and closes kitchen, prepares the posted amounts of food following standardized recipes and following Hazard Analysis Critical Control Point (HACCP) guide lines and presenting and portioning them in an appealing and cost-effective manner. 

2. Reviews menus and prepares tallied amounts adjusting when necessary and completes sanitation assignments.   

3. Responds to issues concerning spoiled, unattractive or unpalatable food in café and or on patient line. 4. Ensures that all food supplies meet acceptable standard when delivered. 

5. Monitors area for safe equipment and reports any unsafe conditions to leadership. 

6. Prepares, cooks and delivers function items when needed. 

7. Receives product from vendors following proper safety guidelines, stores items following HACCP standards and completes inventory.  

8. Ensures proper storage of frozen and refrigerated food items, including labeling dating and marking of all prepared items according to department and HACCP standards. 

9. Practices, and ensures compliance with accepted HACCP food production and food handling principles.   

10. Ensures completion of cooking, cooling and raw food temp charts on daily basis. 

11. Supervises the proper set up, service, and clean-up of meals for patients, cafe, and catering. 

12. Monitors, evaluates, and instructs staff in adherence to departmental policies and procedures. 

13. Inspects kitchen and cafeteria facilities and equipment on an ongoing basis for adherence to sanitation and safety standards. 

14. Participates in the development and implementation of policies and procedures, initiates disciplinary action when appropriate. 

15. Orders items as needed and assures that such products meet quality standards and are properly stored and rotated. 

16. Ensures completion of daily duties by production staff. 

17. Conducts in-service and orientation programs for staff as assigned. 

18. Understands the dietary software program for inpatients and can troubleshoot issues as they arise. 

What We Offer: 

Not only is Lowell General Hospital an exceptional place to work, offering a culture of recognizing and valuing employees, we provide amazing opportunities for our staff:

Competitive salaries & benefits that start on day one403(b) retirement plan with hospital matchOpportunities for growth Tuition ReimbursementFree on-campus parking  
 

​About Lowell General

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most. 


Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.

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