Tuxedo Outbound Supervisor Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formalwear and a broad selection of business casual offerings. The company aims to help its customers love the way they look and feel for their most important moments by delivering personalized products and services through a convenient network of stores and e-commerce sites. The company’s brands include Men’s Wearhouse, Jos. A. Bank, Moores and K&G Fashion. At Tailored Brands, we value differences and know they make us better. We are always working to make our Company a more diverse, equitable and inclusive (DEI) place to work. Location: Bellfort Distribution Center (BVDC) | 10485 West Bellfort Drive, Houston, TX 77031 Schedule: The hours of operation for our distribution center are Monday through Sunday. Flexibility with the work schedule and the ability to work any shift during the hours of operation is required. Hours of operation and schedules are subject to change and may require early mornings, evenings, weekends, holidays, or late-night shifts. Schedule is determined based on business needs) About the Job Tuxedo Operations at the BVDC seeks an Outbound Supervisor to assist management in overseeing all day-to-day tasks related to the tuxedo rental outbound division. This includes performing tasks involved in picking, scanning, processing, re-stocking, manual marrying, pre-sort preparation, sorting, offloading, location scanning, locating missing items, building tuxedo reservations, product validation, quality control, and trouble-shooting by following standard work methods and practice safe work habits to ensure production is as efficient and safe as possible. What You’ll Do | Key Accountabilities Assist management with all day-to-day tasks involved in the processing of rental tuxedos outbound to ensure daily workload is completed in timely and efficient manner Hands-on team leader trained in all areas of the processing of rental tuxedos outbound activities that include picking, scanning, processing, re-stocking, manual marrying, pre-sorting, sorting, offloading, location scanning, locating missing items, building tuxedo reservations, product validation, and quality control Ensure accurate and rapid movement and processing of merchandise Ensure tuxedo rental garments follow facility quality guidelines and set standards Assist with planning and coordinating daily activities for outbound team members to achieve department goals Work with other departments within the distribution center to solve tuxedo merchandise processing issues Train, inspire, and motivate team to achieve desired results in productivity, teamwork, quality, safety, and job knowledge Assist with hands-on job training to team members and seasonal employees Interact with and maintain a positive relationship with management and department staff Contribute to building and fostering a positive team spirit and high-quality work environment to support company’s goals and objectives by providing outstanding performance and customer service Provide feedback and on-going coaching by practicing good servant leadership principles to promote teamwork at all times Assist with monitoring and reporting performance of outbound employees Track information accurately to facilitate flow of tuxedo merchandise in an expedite manner Works closely with management team to recommend improvements that would further increase performance Provide recommendations related to Tuxedo Outbound operations to ensure efficiencies and effectiveness of the department’s operations Provide a clean and safe work environment and maintain equipment inventory Advise management of all breakdowns and maintenance needs immediately to ensure good routine preventive maintenance on all equipment and facility is in proper working condition Special projects as needed, and any additional duties assigned by management team What You’ll Bring | Skills & Experience Bachelor's and/or equivalent work experience in a leadership position Minimum one (1) year experience in a “hands-on” leadership role working in a fast-paced, high-volume environment OSHA / safety training preferred Public or large group speaking preferred Minimum one (1) year experience in the processing of rental tuxedos preferred Computer literate and working knowledge of Microsoft Office in Word, Excel, Outlook Ability to work in a fast-paced, team environment with others and good work ethics Basic knowledge of Oracle software relating to Tuxedo Operations is a plus Bilingual (English and Spanish) preferred Previous supervisory experience is a plus Excellent listening, verbal and written communication skills Demonstrated ability to provide the highest standard of customer service Must have strong follow-up and relationship-building skills and apply problem-solving skills to identify and resolve discrepancies with a high sense of urgency to meet deadlines Commitment to excellence and excellent attention to detail Strong organization skills, multi-tasking, and ability to prioritize departmental tasks Maintain a professional, positive, and friendly attitude at all times Must be goal-oriented and task driven Demonstrated ability to motivate, encourage, and lead team members Experience in the use of warehouse technology equipment and tools (radio-frequency scanners) Ability to adapt to changing environment and dependable team leader willing to do what it takes to get the job done and flexible in scheduling is required based on business needs (i.e., increased hours, weekends, holidays and volume of work, staffing shortages, etc.) Must be able to perform physical demands of the position a warehouse environment setting that involves repetitive standing, walking, bending, stooping, reaching, stretching, climbing or balancing, use of hands and fingers, grasping, kneeling, squatting, stretching, pulling, pushing, using ladders or lifts, and lifting and/or moving up to 50 lbs. for long periods of time over the course of an entire shift Work Environment, Physical & Mental Demands Ability to sit and work at a computer keyboard for extended periods of time Ability to stoop, kneel, bend at the waist, and reach daily Able to lift and move up to 25 pounds occasionally Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment Benefits This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go to mytbtotalrewards.com. Other Duties: This job description is not designed to cover or contain a comprehensive listing or activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Work Locations: 01099T Tuxedo Operations 10485 W Bellfort Dr Houston 77031 Job: Office Organization: Tailored Shared Services Shift: Day Job